Eric Marzari
Technical Account Manager - French MNO's/MVNO's, LG Electronics France
- 5 years experience in the wireless industry, both at mobile network operators (SFR, Vodafone group) and major technology providers (Motorola, Qualcomm, LG) , with a focus on SW quality in large international/multicultural local and remote teams;
- Understanding of the EU wireless value chain and upcoming development opportunities/threats for technology and services providers;
- Experience as a team manager (up to 13 engineers) and as a project manager (responsible for a yearly 1M€ gross turnover);
- Technical risk estimation and mitigation in matrixed organizations with a focus on TTM and cost control
61 Kontakte- Managing the market launch of new mobile devices to several major French mobile network operators (MNO's/MVNO's) and the open market (e.g. to French retailing groups) from product selection by the client to mass production and shipment;
- Responsible for product quality and TTM, with a focus on compliancy to customer's
requirements (software, product look and feel, and unit box content customization ...);
- Supporting Marketing, Sales, Logistics, R&D, Quality, After sales and Legal teams at LGE with pre- and post-launch operations
2009 - 2010Technical interface to the Top3 French Mobile Network Operators regarding the following areas:
- technical acceptance of QCT-based mobile devices;
- new technologies/features trials;
- QoS improvements;
- QCT platform SoC's (Statements of Compliance).
2007 - 2009Managed 2G/3G/HSPA Network interoperability terminal validation team at SFR 'Prolog' qualification lab.
In charge of leading terminal qualification, while participatig into SFR/Vodafone global qualification strategy and mitigating the risk linked to the roll out of new technologies in SFR's live network from a terminal point of view.
key figures:
• managed 5 to 13 engineers and 3G experts
• in charge of a yearly €1M+ gross turnover
2007 - 2009Managed 2G/3G/HSPA Network interoperability terminal validation team at SFR 'Prolog' qualification lab.
In charge of leading terminal qualification, while participatig into SFR/Vodafone global qualification strategy and mitigating the risk linked to the roll out of new technologies in SFR's live network from a terminal point of view.
key figures:
• managed 5 to 13 engineers and 3G experts
• in charge of a yearly €1M+ gross turnover
2006 - 2007May 2006 – March 2007
Served as a mobile device qualification Expert in SFR's validation lab.
Main tasks included:
• writing test cases for new 3G/3G+ features + making changes in existing test books to adapt them to network vendors' new implementations of radio features (e.g. R5/R99 mobility procedures) in cooperation with 3G/3G+ project leaders;
• participating into/leading Vodafone Global feature teams in charge of writing handset related protocol test plans for new RAN feature (e.g. HSUPA, UMTS900 ...)
• analyzing the logs on both UE (on the Uu interface) and NW side (on the Iub) for debugging issues;
• providing technical advice to SFR's project leaders for helping them optimize issue tracking/fixing processes with mobile device manufacturers;
• investigating major issues with phone manufacturers during joint test sessions;
• training new qualification engineers.
2005 - 2006Served as an IOT (Inter Operability Testing) Engineer in the 3G mobile devices team, involved in testing of 3G prototype phones in the live networks of the operators TIM (Turin - 3 months), Orange France (Paris, Lyon - 4 months), Orange UK (Bristol - 2 months) and Amena (Madrid, Seville - 4 months), within the "Freemove Alliance" (involving also Telefonica and T-Mobile)
Main tasks included:
• practical execution and organization of testing campaigns “on the field” ;
• analysis of the logs on AS (PHY, MAC, RLC, RRC) and NAS (CC, MM, RR …) layers of the protocol stack;
• training of new IOT testers;
• reporting of daily test activity to developers;
• tracking of issues with SW developers by means of the Rational ClearDDTS change request management tool;
• investigation of major issues with the customer (Orange France, Orange UK, Amena) during joint test sessions.
