Andrew Crowley

Manage the Comverse XBC Validation Team
Manage the day to day tasks regarding the team.
Ensure the correct application of the integration procedures.
Supervise the preparation and execution of test plans and campaigns.
On- site initiator of the Agile Method.

Scrum master
Daily management of the scrum meetings. Reporting in the form of burndown charts. Manage and prepare the Agile milestones: Planning Game, Sprint review, Sprint Retrospective.

Outsourced teams management
Single point of contact for our Outsourced teams based in Bangalore, India.
Training, weekly conference.

Documentation management
Single point of contact for our documentation team based in Tel Aviv, Israel.
Ensure application of corporate style guide. Develop and maintain new procedures for documentation.
Validate the source information and prepare for final integration.

Quality Representative
Senior member of the Comverse France Internal Auditing Team.
Monitor the on-site application of R&D procedures.
Active participation in improving existing procedures.

Protocol Validation at France Telecom R&D. (Lannion FT/R&D/CORE/MVV).
Development and execution of functional test campaigns to validate the SS7 protocol behaviour in the new FT VoIP core.

Responsible for the nationwide deployment of the 2003 OCB283 release.
Interface with the Client, resolve project affecting problems.
Continue to develop technical relations with French project teams.
Manage quality issues (Performance indicators, quality alerts)
Track maintenance issues regarding current project.

Develop the new role of Technical coordinator between Irish and French teams.
Coordinate the project teams in Ireland and France. Resolve any issues regarding cultural differences.
Facilitate mutual understanding
Resolve any client issues.
Source useful contacts.
Responsible for the deployment of the projects :
-Carrier pre -selection solution for the Irish Network
-CCBS

Development and execution of functional test campaigns for the Alcatel switch OCB283 and its peripherals for the Irish Network.
Development of test plans for OCB283 (Ireland and international).
Development and validation of New procedures.
Training Network operators and Alcatel Teams in new features and procedures.
Liaison with client before new function deployment (preparation phase).
Provide back-up for Technical Support team, reproduction of network problems to allow analysis. Maintain Test platform to ensure Network reference.
Write and translate technical documents.
Responsible for the deployment of the following projects :
- DAM- Digital Announcement Machine,
- Gatekeeper- APC Solution for a new operator
- Protocol Converter- Network Edge Solution- ISUPV2 (Ireland)< >ISUP BT (United Kingdom)

As part of the Technical Support team in charge of software and release upgrades and rollouts (New releases, Patches etc.) and their validation. Working with the Client during on-site validation. Client training. Procedure development and testing for the operations department and the client. Technical writing; Client Technical Notes, Specifications etc.
Client Technical Support (24/7).
Managed the Y2K « ready project ».

In charge of Commissioning Teams involved in the Installation, Configuration and Testing of public Telephone switches, large scale and rural small scale, as part of the Irish Digital Network Program.
OCB 181, OCB 283, CSE, CSN, CNE.
Responsible for Network upgrade and rollouts notably the R11 release which allowed the introduction on a network wide level of ISDN services thanks to SS7 and DSS1 signalling.