Arnaud Rioche

Accountable for writing, marketing and selling capabilities related to Financial, Process, Business or IT Performance Improvement

Responsible for managing Consultants working on these capabilities

Accountable for managing projects run by the Firm on these capabilities on behalf of our Clients

************************************************
A few achievements from the Team:

> Investors Services: 3-year plan to globalise Engineering & Change Management activity with a focus on productivity and profitability

> Asset Management: launch of the ETF business in France and implementation of the fund management structure

> Asset Management: reengineering of company's strategic dashboards to the Exco

> Investment Banking: Roll-out of the eDeal CRM solution and implementation of embedded Financial Analysis and Reporting applications

> Asset Management: Reengineering of Projects Governance and implementation of Project Management procedures and tools

> Asset Management: Formalisation of the overall processes map and deployment of Lean Six Sigma method and tools

> Asset Management: Optimisation of the Process "Set-up, Modify and close Investment Funds" and industralisation of it through the AMFine software

> Asset Management: Reorganisation of the Legal Department

Responsible for strategic projects with a strong impact on business for the Asset Management business line in Continental Europe

Responsible for managing relationships with the Group for all global projects related issues

Accountable for deploying and enhancing the CRM solution (Siebel) and processes across Continental Europe (Paris, Milan, Madrid, Luxembourg, Stockholm)

Coordination of strategic planning issues for Continental Europe and active participation to the strategic reporting to the Exco or Group

*************************************************
Main achievements:

> Reorganisation of the IT Department into a Shared Services Organisation

> Roll-out of Siebel in Continental Europe and decommissioning of Selligent and in-house CRM system (100% data quality and 95% user adoption in 12 months)

> Optimisation of the business statistics calculation process and preparation of annual business plans (reduction of lead time by 50%)

> Reengineering of the liabilities management system across the 3 fund management legal entities and harmonisation of all fund liabilities-related processes

> Coordination of the KYC and due diligence issues for MIFID

> Lean Six Sigma deployment leader

Responsible for managing reorganisation projects related to Group's support functions (IT, Procurement, HR, Finance)

Manager of IT-Projects run by business entities with poor project management function or knowledge

*************************************************
Main achievements:

> Optimisation and offshoring of the Account Payable Department

> Manager of the financial part of the project aiming to reorganise the Bank's IT Department into a Shared Services Organisation and active participation in the definition of Group's target worldwide ABC budgetary model

> Definition and implementation of SLA's between IT and internal clients

> Optimisation of the procurement policy and implementation of a rebate process with main suppliers

> Implementation of a financial dashboard for IT using the ABC methodology

> Reduction of operational and legal risks related to outsourcing

> Definition of the IFRS and Basel II consulting capabilities
> Business Analysts on the cheque imaging programme for Société Générale Bank

> Acceleration of the financial communication process by rescheduling and reengineering the processes of correction and validation of the legal accounting
> Implementation of a real-time IT supervision tool (Business Bridge)

> Relationship Manager for non-European Institutional Clients
> Validation of daily subscriptions & redemptions
> Accountable for performance reporting to Clients

> Partication in the implementation of the company's website ( www.statestreetfrance.com )
> Participation in the implementation of the French "35-hour-week" reglementation in the company
> Management of HR-related projects