Benjamin De Terssac
Consultant - Financial Services - Middle East, Accenture
After 3+ years experiences working in the Banking industry as Project Manager I am taking new challenges at Accenture, management consulting, dedicated to Financial Services projects.
COMPETENCES
- Business Process Re-engineering and optimization, Business Process Outsourcing
- Lean methodology, Change management, PRINCE2 (practitioner candidate)
- Ability to lead projects, concrete, pragmatic and result oriented
- Ability to influence and persuade others
- Analytical skills / rigorous
- Good communication skill with all levels of management (Top management, head of department, team leader, officers)
149 contactsRegional Project Manager - Regional Transformation & Efficiency department, BNP Paribas - Bahrain - CIB ITO
2008 - 2011• Means of payments / Cash management:
- Leading one of the main challenges for the region for 2009/2010 in term of BPR.
- Increase the operational efficiency for payment flows (BPO KSA transfers, Implementation of STP Inwards transfers, Mass payment, E-banking)
- Reduce the operational risk, cost efficiency, performance management.
- Business development: regional offer for cash collection in partnership with G4S.
- Central Bank deployment: BCTS (Bahrain), QATCH & ECC (Qatar), ICCS & WPS (UAE)
- In charge for 2011 to review the regional cheque process. Study on the prerequisites done in Q4 2010.
• Internal Control framework:
- Implementation of the new internal control plan for Finance & Control department.
- An 8 months project achieved within the deadlines.
- Management up to 4 FTE, creation of a cross department team.
• Service Level Agreements (SLAs):
- Set up a large range of SLAs (more than 50) for the Region.
• Reporting:
- Creation and run of a monthly ITO (IT and Operation) dashboard for the top management.
- Quarterly survey for peak of production in the back-office
- Annual survey for cheques and payment transfers
2008 - 2008As a regional permanent control officer I was working for the operational risk. I’ve been travelling in the branches (Kuwait, Qatar…) for specific missions. The missions were divided in three parts, auditing, reporting and recommendations, then follow up of the recommendations. During my missions I had to perform fundamental monitoring points related to:
- Capital market (front, middle and back office; FX, derivatives, Islamic deals)
- Trade centre (letter of credit, guarantees)
- Accounting (loans, accruals interests, assets of the bank)
- Anti money laundering (new relationship with customers, sensitive clients)
- Administrative (Cash, cheque clearing, dormant account)