Caspar RITCHIE
Project Manager, BT (British Telecom)
BA in international business supported by 7 years professional experience in Project Management. Strong relational, negotiating and international management skills.
Good technical understanding of IT software solution capabilities and implementation project management.
34 contactsDefinition, development and implementation of strategic and tactical process and system improvements to improve organisational performance.
Specifically Jeopardy Management policies and system related changes, task and queue management, backlog reduction, improvement of lead times to deliver and improvement of customer experience of their WAN installations.
2002 - 2004Product Range review and implementation.
Manufacturing process and quality control.
Sales reporting and business plan generation.
Management reporting and presentations.