Claire CERONI
Technicienne de laboratoire R&D en Microbiologie Clinique, bioMérieux Craponne
For 10 years I worked in a Customer Service France and I start a new job of R&D Laboratory technician in Clinical Microbiology.
In about 4 years, I would like to move to an international job(location Rhône-Alpes)or to an application job in bacteriology to have new responsibilities and diversify my work experiences.
I've been improving my english with BIRDWELL Institute(of Lyon)since 2007 and this year with TELELANGUE. I've a good level " Upper Intermediate ".
Bacteriology equipment:
- Identification and Antibiotic Susceptibility Testing : atb, mini API®, vitek®1, vitek®2, vitek®2Compact, software apiwebTM
- Blood Cultures : Observa, Bact/ALERT®, Bact/ALERT® 3D, Bact/ALERT® 3D60
- Urinary Screening(Flow cytometry(FCM)): UF-1000i, UF-500i.
Molecular biology equipment: GenProbe®.
Immunodiagnostics equipment : VIDAS®, mini VIDAS®, VIDAS®PC.
Main missions :
- Treat customer requests.Work with remote maintenance, if necessary.
- Type in English or French the report of the customer complaint on computer file.
- Inform the concerned internal stakeholders about dysfunctions encountered.
- Update my knowledge through appropriate training.Update my technical documentation (Software et Hardware).
- Train new employees.
Secondary missions:
- Preparation, organization, presentation and sending by e-mail of the service meetings reports.
- Extraction of monthly statistics of calls and on-site interventions for equipments
UF-1000i /UF-500i and presentation of the summary to the hotline team.
- Monthly, animation of customers training (chapter Maintenance).
- Referent of the range UF as an Application Specialist(AS) and System Engineer(SE).
- Elaboration of a feasibility study of troubleshooting guides.
2005-2008 : Extraction of monthly statistics of calls and on-site interventions for equipment Bact / ALERT.
1999 - 2001Officinal PARACELSE and Alliance-Plus software
Main missions :
- Setting up the software for the development of tele-transmission associated with the card sesame vital in constant contact with the CPAM, mutual agency and essentially technical Resopharma hub.
- Setting 56K modems for remote maintenance or by phone.
- Request on-site technician, trainer or business if necessary.
1998 - 1998Mission : Determination of the sun protection factors of cosmetics
Writing result reports in English or in French intended for the beauty care companies.
Laboratory Technician (Training Period), I.N.R.A Laboratory of virology at the Veterinary School of Lyon
1997 - 1997- Use of a radioimmunoprécipitation technique and a PCR technique for screening the lentiviral infections of goats.
- Introduction to an in vitro animal technique of cell culture.
1996 - 1996- Development of a technique of in situ hybridization on blood smears for the study and the identification of chronic lymphocytic leukaemia.
- Preparation of karyotypes.
1995 - 1995- Development of a staining technique for the study of leukaemia.
