CORNU Tiffany

Trilingual customer care assistant in SACMI's Ceramic and Tile Technical Assistance Dpt. (machines and equipements manufacturer for ceramic and tile industry).

• Areas of expertise: U.S.A., Australia, Iran, Libya, Nigeria, South Africa, Turkey, Morocco, Algeria, Tunisia, Brazil, Portugal.

• Organization of the technicians' interventions abroad: visa procedures, flight and hotel booking, assembly sheets and introductions letters setting-up (SAP), taxi or airport shuttle booking.

• Management of the area managers' meeting with customers: visa and travel, programme planning.

• Suppliers' purchase orders making out (SAP).

• Suppliers' estimates and self-employed's invoices control and recording (SAP).

• Technical assistance from machines' installation to post-testing interventions: customers' calls and faxes processing ; translation of reports and technical documents for the commercial dpt., customers, area managers, suppliers and technicians ; translation of technical answers over the Intranet Call-center ; management of the test reports and work ending communications.

• Management of spare parts collection /shipment and technicians' overalls and tools collection (SAP); gift orders for customers.

• Microsoft Project and Access databases updating.

Appointment to the PSIG (Surveillance and Intervention Gendarmerie Platoon, quick intervention task force), of the Company of Vienne (Isère - France).

2008 was established as the “European Year of Intercultural Dialogue (EYID)” by the European Parliament and the Council.

• I helped the association with translating the immigrants' stories, within the framework of the Rhone-Alpe Memoirs Forum, a project which has been developed by the association Aralis since 2000 and supported by the local administrations.

• Translation into Italian of the association’s website.

http://www.traces-de-paroles.org/ang/

www.espace-pablo.fr
www.traces-aralis.org/programme.php

• Missions of reinforcement: surveillance, night patrols, traffic police, judicial investigations.
• Supervision of special events and security checks.
• Surveillance of energy infrastructures (nuclear power stations).
• Transfers of prisoners to court.


www.resgend.fr

French lessons to 4 fourth grade classes, aiming at:
• Enabling the acquisition of good oral and written skills,
• Promoting the French and francophone culture through the use of various teaching aids.

www.racine.ra.it/icmameli

• Guided tour in French, English or Italian to school groups, pedagogic groups and handicapped people.
• Surveillance of the collections and of the archaeological site.
• Supervision of concerts, open-air projections, the Heritage days and the Gallo-Roman days (2300 visitors).

http://www.musees-gallo-romains.com/st_romain/p...

• Writing of commercial letters, contracts, and emails in English or French.
• Processing of English-speaking customers' phone calls.
• Translation of technical documents from Italian to French and English for the European companies of the French group FAYAT.

• Effective organization of incoming/outgoing trucks.
• Management of cereal flows during the crop period with control of the goods (double weighing, samplings, TSW, moisture and protein %).
• Contracts' follow-up and updating.
• Processing of phone calls and mails.

http://dauphinoise.ecoop.fr

• Mail sorting and delivery (by car).

The ADIVALOR company (management of the agricultural waste disposal), joined the FRCARA (Rhone-Alps Farmers' Association) in order to set up the last free collection of unusable pesticides in the Rhone-Alps region. We were solicited by Cédric Marchand, the FRCARA environmental issues representative, to:

• Evaluate the effectiveness of the unusable pesticides’ disposal in Rhone-Alps.
• Survey farmers over 19 sites to estimate the unusable pesticide collected quantity.
• Work out communication strategy and tools with the aim to increase public awareness and participation rate for the future disposals.
• Present our report at the Rhone Farmers' Association head office.

http://www.frcara.coop/sites/frca_rhone_alpes/
http://www.adivalor.fr/

• Set up and monitoring of trials in field crops or greenhouses (vine, arboriculture and vegetables), in partnership with seed or pesticide firms (Monsanto, Bayer).
• In collaboration with the ARVALIS Institute (French technical organization for cereals and fodder), set up of a network of trials and monitoring of plots in the Isère department, within the framework of regional strategies of corn weeding, following the ban on atrazine in 2003.
• Writing of a report: Weeding in corn without atrazine.

www.reseau-astria.fr/station_bas_dauphine.html
www.arvalisinstitutduvegetal.fr/en/

• Management and improvement of the fertilization, weeding treatments and cultural techniques .