Since 2011
Professional experience
Managing the eCommerce team for FR
1 project managers team
1 field support team
Project management
Budget management
Carreers & skills management
Transport
2004 - 2006Managing eCommerce solutions deployment for FR
Transport
2000 - 2004Managing a team of customer service rep (20)
Transport
1999 - 2000Customer Service Team Leading Management
Transport
1997 - 1999Handling incoming & outbound calls
Handling track & trace calls / events management
Emergency transport issues management
Sales
...
Transport
Education