Dario Urbani

In the HQ D2C department my main responsibilities are:

- Responsible for all our Billing Systems worldwide: find new partners, open new countries, offer the best user experience to the clients, negotiate the Revenue Share.

- Project Management: gather the requirements of the D2C marketing team, translate them in specifications for the technical team, follow up of the project setup with teams based in several studios all over the world (south america, europe, asia)

- SEO Leader: setup of the SEO strategy for our WEB and WAP sites.

- Internal Tools: In charge of our internal statistic tools and sales tracking solutions.

BUONGIORNO FRANCE GROUP (Market Leader in Europe – 200M euros of sales turnover in 2006)

Main Functions:

Manager of a team of 15 people in charge of Project Management and development of WAP, SMS and WEB Services, QA, Animation and CRM activity, Content Management.

Presales support for answering RFQ for operators such as SFR, Orange France, Orange emerging markets, Mobisud, Maroc Telecom, Swisscom, MTC group,…

Coaching of project managers, developers and Content Managers

Projects Planning

Interface with Sales, Marketing and Tech departments to find the best solutions for the client's needs.

Set up and management of MMS and WAP Projects for the french Operator SFR like:

• Direct Marketing MMS campaigns
• throughput enhancement of our MMS connections
• MMS Newsletters and breaking news
• Video MMS
• Ringtone MMS
• Push/Pull services
• Wap sites/portals (PML technology)

My responsabilities are:

• Track projects plans to ensure their steady progress.
• Working in coordination with Spanish and Italian tech teams.
• Redaction of functional specifications.
• Assist in establishing documentation, planning in coordination with other staff.
• Responsible for customer satisfaction and the quality of project deliverables
• Coordinate customer problem trouble-shooting and correction.
• Manage the on-going activities.