Eric Valin
Global Network Delivery Project Executive (DPE), IBM
} 2000-2008 - IBM
Global Network Delivery Project Executive (DPE)
Certified Network Architect assigned to global account
} 1997-2000 - VLSI
Certified Network Instructor and Lead Network/NOS architect
} Skills
• 11 Years of experience in Telecommunication and networking
• Manage IT transformation and operations for large international accounts
• Financials management, Accountable for Profit and Loss, Global budget consolidation
• Strong interpersonal skills and customer facing experience
• Project portfolio management and reporting
• Manage distributed team focusing on consistency/collaboration across geographies
• Hands-on experience and ability to lead an international technical teams
25 contacts2005 - 2007• Accounts: Michelin (43 Countries – North/South America + APAC + EU + Middle east)
• Cost: Accountable for Profit and Loss (Budget 25M€/Yr), compliance with Statement of Work, Transformation projects and Cost take out programs
• Transformation: Manage a Global IT transformation portfolio addressing both obsolescence and new business requirements.
• Customer Satisfaction: Service Level management and reporting in conjunction with Service managers and delivery teams to meet CSI objectives
• Compliance: Control compliance of delivery including Security policy, Quality Assurance, Statement of Work, service catalog, SEM and SRM.
• Community: Maintain delivery consistency across zones and organizations.
2000 - 2005• Network Architecture and Transformation
• Accounts1 15 Countries (2000-2002), Account2 15 Countries* (2002-2003), Account3 28 countries* (2005)
• Due Diligence, Assess customer’s business, security and technical strategy, interlock outsourcing operations requirements and other platforms
• Develop network architectures, Adapt to delivery organizational and cost effectiveness constraints, Develop migration roadmap, Setup/maintain worldwide technical solution catalog, provide technical guidance to Network Delivery team.
• Outsourcing Service Engagement
• Accounts2 *France* (2003)
• Activities: Design Network Transformation road map, Global network solution design, Define Statement of work, Define Staffing plan, Commit Service Level Agreement, Document Service Responsibility Matrix, Define Cost case.
• Manage Global network Transition
• Account3 28 Countries* (2004)
• Activities: Joint Verification, Refine and implement Staffing plan, Enforce Service Level Agreement, clarify Statement of Work and Service Responsibility Matrix, Define Enterprise Operational Process, Budget management and cost case alignment, Project management and reporting
