Eve LAW-THIME
Resp de departement Organisation et Risques Operationnels
Young and dynamic executive with 10-year experience in banking looking for a position in Operational Risk Monitoring, Performance Improvement or Project Management
I am an experienced Consultant specialized in the Financial sector. I have spent 8 years at Eurogroup Consulting in the Banking and Finance practice, and 3 years at Crédit Agricole CIB Gulf (formerly known as Indosuez).
At Eurogroup, one of the leading French consulting firms, I managed projects for the Senior Management and Boards of the Top 5 French Banks. Our goal was to improve organization performance, productivity, efficiency and regulatory compliance in response to our clients’ strategic decisions, mergers or outsourcing. I also successfully delivered large projects such as a new profit center (e-banking), an interbank retail platform and centralized back-office functions.
In my role as Organization and Project Manager for Crédit Agricole CIB Gulf, I was effectively acting as an internal consultant to re-engineer back and middle office processes. I contributed to the triple objective of: operational risk mitigation, productivity improvement, and compliance with internal and regulatory rules. Additional responsibilities on local projects included assisting the COO in the day to day Operations and reviewing all outsourcing contracts.
My core competencies range from operational and process excellence to risk management, project management, HR and change management. With strong analytical skills and interpersonal abilities, I have extensive experience across the banking sector establishing optimal support functions while taking into account business priorities. As a result oriented consultant, with international exposure, I am comfortable working in demanding multicultural environments and strive to deliver high level of accuracy.
22 contacts2007 - 2010- Reengineered processes and implemented solutions to mitigate operational risks and to improve efficiency in Corporate banking and Capital Market back-office activities. Monitored operational issues for the COO.
- Coordinated the main projects of the Bank from initial feasibility studies and follow up of IT developments if any, to implementation, training and change management: back to front-office tools to prevent or to eliminate operational risks, set up of a reliable process for the corporate activity refinancing, new e-banking products.
- Designed and implemented the regional Middle Office as part of the risk mitigation plan and to improve the customer service quality.
- Reviewed Service Level Agreements with IT and back-office subcontractors and for subcontracted services.
2000 - 2007Eurogroup is a French leading independent consultancy firm specializing in strategy, organization and human resources. In Europe, Eurogroup Consulting Alliance is in 12 countries and employs 700 people, generating a turnover of €130 Million.
I was appointed manager after 6 years experience in the Group (it normally takes 6 to 8 years)
- Sccessfully managed assignments for corporate banks, asset managers, brokers, custodians, retail banks and professional associations (main projects achieved on page 3).
- Managed several projects concurrently including teams of up to 6 consultants and/or in-house staff.
- Involved in company business development and built productive relationships with clients.
- Effectively participated in HR management, coaching, recruitment and training.
CORE SKILLS
Operational risk monitoring
- Basel II / Operational Risks: review processes, assess operational risks and propose solutions to prevent and mitigate them in line with the business appetite for risk, provide assistance to solve operational risk issues, monitor action plans and promote awareness.
- Business Continuity Plan: define and implement.
- Compliance: KYC, AML, Chinese walls, risk assessment planning and compliance monitoring.
Restructuring – Cost cutting – Performance improvement
- Re-design organizations, leaderships and resources to improve performance & cost effectiveness and to create value. Recommend on process & tool optimization.
- Provide assistance and legal compliance advice in social and human resources process while restructuring (French regulation).
Studies & Impact assessment – Implementation & change management
- Manage international projects in cross cultural environments.
- Design and manage the Bank strategic projects: assess feasibility, define acceptable ROI, recommend on the project leadership and structure, lead projects, supervise operations and deliver reporting.
- Provide training, develop and implement positive change management.
MAIN CLIENTS
BNP Paribas, BNP Paribas Securities Services, Cortal Consors, Natixis, Oddo & Cie, Crédit Agricole Asset Management, Caisses régionales de Crédit Agricole, BFC-AG, Keytrade Bank, Aurel Leven, SDB de Portzamparc, AFTI...
1999 - 1999- Wrote memos on the solidity and the counterpart risk of main banks and country banking systems.
- Coordinated the Asian branches’ documentary credits to be examined by the credit committee.
- Appraised as “exceeding expectations” by direct manager