Florence Brice
Responsable du Bureau d'Accueil des Chercheurs Etrangers, Université d'Angers
I have been holding for the past eight years managerial positions in destination management & business events planning companies, in Europe, South america and Australia.
I am currently in charge of the helpdesk for International Researchers at the University of Angers.
Consequently I have a proven track record in sales and international project management, as well as in HR administration and administrative formalities.
* Solid organizational skills, a good eye for detail, ability to multi task
* Enthusiastic, proactive and client focused
* Business development expertise with international experience in the MICE industry and luxury hotels
* Strong interpersonal skills
* Creative individual, comfortable working autonomously as well as in a team environment
* Good at performing under pressure and handling tight deadlines
110 contacts2007 - 2008Organisation : AMBASSADOR, business events planner and high end travel agency.
Key responsibilities :
- Ran the agency with the Director : was in charge of accounting and relationship with banks, negotiated with national and international suppliers, recruited and hired specialist staff, planned & scheduled events
- Organized and attended events worldwide such as meetings, congresses, workshops, incentive programs, cocktails & gala dinners, press travels, product launches, parties.. : met clients to determinate their needs and develop appropriate actions plan, made proposals and presentations, budgeted projects, was the point of contact of foreign government bodies and firms so as to coordinate meetings with clients, followed up to clients to gain their feedback
- Developed and maximized sales : researched and liaised with potential clients, marketed the offer, made pricing decisions, ran negotiations, improved offer by getting feedback of clients and cost efficiency through financial analyses
- Set up and maintained databases
Key achievements :
- Learnt to run a business events and travel agency
- Designed and implemented innovative procedures for monitoring projects
- Set up an efficient accounting process
- 1,210,000 euros' sales in 2007
2005 - 2007Organisation : CEDOK France, French branch of CEDOK, Czech travel corporation and destination management company. Cedok France organizes cultural trips and business events throughout Eastern Europe
Key responsibilities :
- Organized and coordinated business, private and sports events in Eastern Europe.
- Marketed products : designed products such as cultural trips targeting French Tour Operators, managed selection with suppliers and contractors, ran negotiation, made pricing decisions by conducting tourism industry benchmarks and financial analysis,
- Produced marketing and promotional tools designing brochures & newsletters, coordinating familiarizations visits in several countries, attending fairs & trade shows
- Recruited and managed the department team : training team members, monitoring their performance, providing coaching support, maintaining knowledge of the industry.
- Managed finances of the department : budgeting, monitoring and controlling income and expenses of the department, completing financial and statistical reports.
Key achievements :
- Ran a department
- Launched new offers and destinations
- Managed and trained the department staff.
- Transacted business with major French Tour Operators and firms