Florence Marsteau

Position based at Adagio headquarter.
In charge of the revenue optimization for 7 properties - located in Toulouse, Bordeaux and Perpignan.

www.adagio-city.com

"The Adagio City Aparthotel brand was born of a 50/50 joint venture between Accor, a premier international hotel operator which ranks number 1 in Europe, and the Pierre & Vacances Center Parcs Group, European leader in short haul tourism."

Adagio City Aparthotels, leading group of aparthotels in Europe:
- 2 brands: Adagio & Adagio Access
- 90 properties, 10000 appartments
- 7 countries

INTERNSHIP, 7 months
Grade : 100%

Marriott International in Paris:
- 3 brands: Marriott Hotels&Resorts, Renaissance Hotels, Courtyard
- 11 properties
- more than 2600 rooms and 9000sqm of meeting space

I had the occasion to work specially on Marriott Paris Rive Gauche Conference Center, Marriott Champs Elysées and Courtyard Paris Arcueil.

Missions:
* Room on the book and weekly pick-up per segments analysis - business opportunities tracking and recommendations
* Market share follow-up
* Transient and groups forecasts - day per day, 4 months rolling
* Global analysis
* Booking sources and booking windows analysis
* Group quotations, pricing
* Tools development
* Close relationship with Event Booking Center for groups quotations
* Daily contact with General Managers, Directors of Finance, Sales and event managers...
* Attendance to weekly revenue management meetings
* Occasional attendance to weekly sales strategy meetings

INTERNSHIP, 6 months.
Grade : 95%

* Monthly results consolidation and analysis, redaction of critiques
* Competition studies
* Attendance to rooms on the book and weekly pick-up follow-up
* Definition of next year pricing - responsible for one hotel
* Help with inventory management (Utell and extranets)
* Adjustment of current RM tools to an additional hotel
* Preparation of trade shows (logistics)
* Data base management

INTERNSHIP, 4 months.
Grade : 90%

Assisting the M&C consultant in the Jardin des Marais hotel repositioning.

* Press kit and press releases writing
* Historical research regarding the property and hotel district in partnership with Musée Carnavalet (Histoire de Paris) and Paris municipal library
* Packages development and departments coordination for the implementation
* New business partnership building
* BtoB canvassing
* Graphic guidelines setup

INTERNSHIP, 4 months.

* Arrivals verifications
* Check-in and check-out
* Groups welcoming
* Reservations
* Checkout duty (cashier)
* Preparation of debptors accounts
* Additional demand follow-up for the Revenue Manager
* Concierge service