Frédéric ESTEVES

IT Projects:
- Project Management (ITIL Help Desk Software Implementation, IS Automation Implementation, Sharepoint Intranet Implementation, Server Virtualization Project Management, CRM Implementation, Data Warehouse Project Implementation, Business Intelligence Development, Java Development Management, etc.)
- SAP user Support

Lean Six Sigma Embraer Group Program:
- Continuous Improvement Projects definition and implementation
- Continuous Improvement Teams Training
- Continuous Improvement Teams Consulting and Support
- Continuous Improvement Projects Follow Up and Regulatory Audits

- Browser-based games translation
- Support Teams recruitment, training and management (±30 members)
- User support tools definition and implementation
- User communities animation
- Marketing research and campaigns implementation (brand promotion)

- Defence Ministry IS Master Plan:
Auditing of Defence Ministry communicating departments, work process analysis and modeling, scenarii writing proposal and guideline writing of future implementations.
- Collaboration & document-management platform implementation study:
Theoretical study on enterprise 2.0, knowledge management and groupware concepts, identification and comparison of software solutions, proposal of a piloting method, experimentations and deployment of the project.

- Design, development, functional monitoring for preventive and scalable maintenance of commercial applications linked to the documentary research,
- Evolution of the company software, user support and customer relationship for commercial applications
- Participation in trade shows as demonstrator.

Cook / Team-mate