Hubert Choplin
Sales and Marketing Project Leader, Antalis International
After 5 years experience in Retail consulting in CSC Computer Sciences, I decided to join the central Information System Department of Antalis, European leader in the Distribution of Communications support materials, settled in 51 countries.
Functional Skills :
• Customer Knowledge
• Sales Force Automation
• Customer Services & Satisfaction
• Call Centre Optimization
• Order-to-Cash Flow
• e-CRM
Project skills :
• International project management, roll-outs
• Business assessment, IS audit
• Functional specifications
• Testing, Training, & Change Management
Technical Skills :
• ERP Integration (Oracle, Pivotal CRM, SAP)
• IS Audit – Applicative & Architecture maps
• Applicative benchmarks
• Data Migration
• S-to-S Interfaces - Web Services
Contact me :
• Email : Hubert_choplin[at]hotmail.com
• Tel : +33 (0) 6 03 36 13 12
• LinkedIn : http://www.linkedin.com/in/hubertchoplin
220 contactsFunctional responsible of the core CRM solution and of its roll-out in the different european entities.
Currently 1000 users in Benelux, France, Iberia, Germany & Switzerland.
CRM solution: Pivotal CRM
Back Office solution: SAP
**Since Oct. 2007 : ANTALIS Group - European leader in Paper Retail**
European responsible of the Corporate CRM system (maintenance, roll-out, business projects) based on Pivotal CRM.
>> 700 users in France, Spain, Portugal, Switzerland, Netherlands.
**Jul. - Oct. 2007 : MONOPRIX - Major French Retail Account**
e-Commerce Solution implementation based on ATOS Worldline e-Commerce & e-Payment package.
**Sept. 2005 - Jun. 2007 : STAPLES Group - Worldwide leading Office Supplies Retailer**
Recasting of the IS of all European subsidiaries based on ERP Oracle e-Business Suite.