ISABELLE D.
Responsable Design d'Interaction, Ergonomie & Industrial Design au sein de S&A
Prologue:
Human Factors, societal trends are some key inputs to well design services and products .... to lead to experience design. And they are part of my job!
Surfing from perception to emotion is, in my opinion, the best way to build authentic relationship between us and them (our customers).
A few convictions:
- The networks highlight the living modes of tomorrow. They are the key turn, which will push us to emphasize transparency
- The relationship between the customers and a brand is now, definitively based on the authenticity of this brand
- That is why - allow an easy access to a brand promise through a clear product and services offer is the best way to be understood and followed.
Skills:
1. Ergonomics (HMI & Products)
- Needs request
- Story-boards
- Concepts proposals & mock up realisation
- Detailed specifications (graphics and ergonomics)
- Usability testing
- Benchmarking: tests & testers panel management
- Guidelines - KM: doing and cascading
- Activity analysis: workload evaluation : NASA scale, camera self-analysis, ...
3. Perceived Quality
- Methodology establishment & publishment
- Realisation of evaluation tools fitting to each project step
- Piloting of an experts panel
- Piloting of users preferences testing
- Establishment of perceived quality guidelines in collaboration with the different skills (design, techniques, materials experts, technical experts, ...)
4. Sensory analysis
- Methodology establishment & publishment
- Piloting of users preferences testing
- Panel of sensory testers management (tactile and visual items)
- Material library management
5. Coaching :
- 2 Days of training around the HMI usability topic : "Master 2Pro Ecriture interactive et design d'interaction" / Les Gobelins - Annecy
Management:
I believe in cross approaches and organizations.
I appreciate a lot the "project working mode", the strategy and the knowledge management when it is kept efficient.
Practicing cross and hierarchical managements, my mind spirit in these both approaches is to emphasize the strengths of my collaborators.
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