Jean-Christophe  Laot

Jean-Christophe Laot

Téléprospecteur, SVH Energie

I'd like to develop my professional network
 

Studying at UBO Quimper

Previous: Western Brittany Brest University, High School, General And Technological Teaching

 

Currently employed at Groupe Solution Energie

Previous: Urssaf, Guilin University of Electronic Technology - College of International exchange (Guangxi-China), Qijin Fayu Allons-Y - Languages training center - Guilin (Guangxi-Chine), Guilin Institute of Tourism (Guangxi-China), Hertz, Mma Assurances Groupe Covea, Aramis Communication Marketing SAS- (Nantes-France), Bessé, Crédit Agricole En Bretagne, Marine Nationale, E.leclerc, Orange, Fiat, Snow Sun Tourism and Leisure-Holidays mountain Campsite,St-Michel-de-Chaillol (Hautes-Alpes-France)

 

    Summary

    Goal: To obtain a position of telesales agent or sales assistant in Brittany region. I have been before in China for 10 years, teaching french and i built up before coming in, 5 years of experiences in banking and tourism-leisure industry, in the Customer relationship management.

Experiences

UBO Quimper, Quimper

Langues Etrangères Appliquées - Anglais/Chinois

From September 2019 to Present
Auditeur libre à Quimper du lundi au vendredi de 9 h à 11h et de 14h30 à 15h30- Histoire contemporaine (Indochine)- Histoire du droit européen- Droit privé- British civilization- Histoire médiévale- Japonais - Histoire et cultures des pays sinophones - Economie générale- Arts et culture de l'Espagne
 

Téléprospecteur

At Groupe Solution Energie

From September 2018 to Present
Prospection par téléphone auprès d'une clientèle de particuliers afin de générer des rendez-vous pour les commerciaux Prise de contact, proposition de produits et de rendez-vous afin de présenter des solutions en énergies renouvelables qui permettront de rendre les maisons indépendantes en...
Read more
 

Conseiller plate-forme de services multimédia

At Urssaf

From December 2017 to July 2018
Rattaché au Responsable du Pôle service aux particuliers employeurs, contribution à l'amélioration de la qualité du service rendu aux employeurs et leurs salariés par la prise en charge des appels téléphoniques de la plate-forme CESU PAJE et de la promotion de l'offre de service dématérialisée du...
Read more
 

French lecturer

At Guilin University of Electronic Technology - College of International exchange (Guangxi-China)

From September 2008 to January 2017
french teacher (french conversation, written expression, french listening, french civilization) for propedeutic and sophomore students, staying one year and a half in China to study their major (Telecommunications networks and Industrial computer sciences) and following afterwards their studies in...
Read more
 

French coach

At Qijin Fayu Allons-Y - Languages training center - Guilin (Guangxi-Chine)

From 2013 to June 2016
I trained the chinese college students and prepared them to answer the questions of their future visa interview at the Campus France in Guangzhou (Guangdong province- China) I organized some coaching sessions of french conversations from A2 to B2 level to a small group of adult learners.
 

French lecturer

At Guilin Institute of Tourism (Guangxi-China)

From 2006 to 2008
October 2006 - July 2008 (1 year 10 months) French teacher (audio-visual, conversation) to freshmen, sophomores and senior students for students whose major is tour guide
 

Sales reservation agent-French market and european team

At Hertz

From 2003 to 2006
February 2003 - September 2006 (3 years 8 months) French and English inbound calls (up to 120 a day) for tourism cars rental reservations all around the world- Targets to respect according to team ,incentive and individual objectives performance- Sales of Horizon loyalty cards for individual...
Read more
 

Telesales agent for the daily local newspaper 'Le Telegramme'

At Aramis Communication Marketing SAS- (Nantes-France)

2002
January 2002 - February 2002 (2 months) Telepollster and telesales agent of a regional daily newspaper: using of the software Hermos Pro for predictive phoning numbering- Achievements: 9 daily sales (objectives 5 daily sales) Following-up by a team leader once a week- Working schedules: 11am-2pm...
Read more
 

Car accident administrator

At Mma Assurances Groupe Covea

2002
February 2002 - December 2002 (11 months) Management of the car accident claims over the phone, reception of the accident reports drawn up by the parties involved and determination of the responsability rate according measures, contact car garages, invoicing, relation with the assistance and car...
Read more
 

Teleoperator

At Bessé

2001
November 2001 - December 2001 (2 months) Handling inbound calls and informing the insured persons about their health dossiers
 

Hotline agent, Accounting operator, marketing assistant, Telesales agent, bank clerk

At Crédit Agricole En Bretagne

From 1997 to 2001
July 1997 - October 2001 (3 years 4 months) - Accounting data entry for balance and results accounts for farmers and professional market, accounting intermediate balances for auditors (2 months) - Handling and procedures of banking operations, sales and marketing call backs (objective of 3 weekly...
Read more
 

Leading seaman- catering and laundry department

At Marine Nationale

From 1999 to 2000
November 1999 - August 2000 (10 months) In the French Navy as military conscript, i made 52 days patrol under the sea on board of a torpedo tub launcher submarine "L'Indomptable" Honor: decoration of merit
 

Western Brittany Brest University, Quimper

BACHELOR DEGREE, Commercialization techniques, 1998, Western Brittany Brest University

From 1996 to 1998
University Institute of Technology, Commercialization techniques - Lessons: Expression techniques-Marketing English-Retail distribution-Merchandising-Distribution-Marketing-Business research-Retailers and producers relations -Sales strength management-Law-International trade-Advertising-Strategy-...
Read more
 

Telesales agent

At Orange

1997
July 1997 - July 1997 (1 month) Establishing the Customer data and segmentation "Operation Local package deal": selling packaging offers over the phone (5pm-8pm)
 

Stock controller -Night shift

At E.leclerc

1997
August 1997 - August 1997 (1 month) Setting up of school furnitures for the marketing operation "Beginning of the school year" Filling up of the lacking references and research in the warehouse, following-up of the stocks
 

Prospecting- Commercial agent

At Fiat

From 1996 to 1997
Supporting project : teamwork with 4 students (7 months internship- October 1996 - May 1997 2 hours a week) Accompaniment with two representatives on the road prospection to professionals: discovery of needs for commercial vehicules, Direct mail advertising, Managing customer data, prospecting...
Read more
 

High School, General And Technological Teaching, Quimper

A-Level / Baccalaureate, Sciences and Services technologies, option Business actions and Communication, good honor (1996) ------------------------------------------------------ , High School, General And Technological Teaching

From 1993 to 1996
Linguistical exchange with a spanish penfriend- Travel in Oviedo (Asturies-Spain) for 15days with the class
 

Camp counselor

At Snow Sun Tourism and Leisure-Holidays mountain Campsite,St-Michel-de-Chaillol (Hautes-Alpes-France)

1995
Mid July 1995 - August 1995 (3 weeks) Camp counselor : Supervision of 8 to 10 years old underprivileged children, organizing activities with others campsite monitors.
 

Skills

 
  • Customer Relations
  • Français Langue Etrangère
  • French for foreigners

Langues parlées

 

Centres d'intérêt

 
  • Chinese culture
  • drawing
  • jazz
  • jogging