Jean Luc COSSI
Lean Coach, Operae Partners
Motivated by my passion for new challenges, I always strive for creativity, especially in business. I am ready to work with passionate people.
Currently as Lean Coach within Operae Partners team, I have the ambition to build success stories: I am supporting operational teams through the process of creating more value for their customers while minimizing waste. Coming from an IT background with an extensive experience in Project Management, Software solutions design, development, and testing, I have an entrepreneurial mindset. My previous experiences led me to be able to support in various business areas.
64 contactsCoaching for Lean Services principles to the development and management of IT products and services.
I support managers and teams about how to improve their operational efficiency with the elimination of waste, achieving durable improvements in customer satisfaction and revenue. This includes people development.
2011 - 2012Specific cross-functional Project management to reduce outstanding assets and account receivables.
Organization optimization, with the implementation of clear roles and responsibilities, for sustainable improvements.
Facilitate and implement processes to speed up cash collection.
2008 - 2011I managed the deliveries of IMS (standardized architecture that enables VoIP in fixed and mobile networks, Fixed Mobile Convergence, Rich Communication Suite services, as well as Web 2.0 and multimedia service offerings) solutions: activities costs and risks planning, resources allocation, outsourcing piloting, issues and escalation management, reporting, communication with the customer and drive the project team in order to deliver the solution regarding our commitments in terms of costs, delays and quality.