Jean Jacques Rogé

Mandates of Main Projectsin terms of Volumetry and Impact on the business of the company
- To optimise the process for implementing e-selling tariffs- To reduce the failure span for loading glass sticks- To redesign the process of commercial opportunities following technical interventions on site- To put under control the process of commercial cooperation contracts- To strengthen appropriateness by sellers of new products and services- To reduce the rate of rejection of new subscriptions- To optimise the implementation of EDI solutions- To formalize the process of contract review- To optimise the flow of information related to employees’ movements- To obtain a better customers’ satisfaction resulting of optimised logistics flows on site- To make more accurate the measures of services’ levels- To design a new process for launching new training offers- To put up by 20% the demography of new customers ( industry service business)- To increase the rate of picking up on a call centre with 7 platformsTo raise the rate of autonomy of platforms’ consultants (call centre)- To put up by 10% the time sellers are on the road- To speed up the ordering process- To optimise the delays used for treating customers’ demands- To speed up the time need to close dispute with distributors- To raise the availability of so called « baladeurs » in the phial production.- To redesign the claims’ process ( largest files)- To strengthen the productivity of the back office of products’ installations in Europe- To cut down the cash delays for customers- To reconsider the process of an official administrative mandatory report- To optimise the process for acting under someone’s authority ( between sellers and back office)- To redesign the process for treating & saving new orders