Jerome LE HENAFF
Architecte ToIP, Orange Business Services, Complex Solutions - Centre de Service
I am working in the telecommunication business since 1997.
Linked some projects I traveled in several countries: Poland, Netherlands, Morocco, UK, Germany, Italy, Spain, Swissland and Portugal.
Each new project is a way to meet new people and to learn new technologies.
I stopped traveling to work on Voice Over IP solutions based on multi-sites WAN architecture.
266 contacts- Orange Business Services sales support ensuring the end-to-end technical and operational validation of large, complex multi-BU or non-standard solutions.
- Bid qualification and response strategy support
- Identify nonstandard costs and risks associated with complex or nonstandard solution
Multimedia Solution Engineer on VoIP solutions, Orange Business Services / France Telecom SCE / Equant - Alten
2006 - 2008- Service definition contribution
- Technical brick
- Servers integration support in administration network
2005 - 2006FRANCE TELECOM Transpac : Process & Services Department. Operational Services Engineer.
2003 - 2005PABX solutions implementation, maintenance, integration and staging on customer's site.
- Hardware : PABX Alcatel 4400 and Omni PCX Entreprise OXE PBX
- Systems : VoIP, OmniVista 4760, server My Phone 4980, servers DNS, Exchange 2000/2003, RedHat 7.2 / 7.3, OmniVista 4760, My Phone 4980, Unified Messaging OTUC R2 / R3.
2003 - 2003Bouygues Telecom Metz (FR), audit for UMTS radio design
- Site survey
- Engineering design
- Radio coverage simulation with prediction tool (Planet)
2001 - 2003Alcatel CIT, Rennes
Network and telecommunications solutions provider
Alcatel CIT in Rennes develop, install and maintain voicemail, prepaid
telephone, SMS-C and unified messaging systems for international clients.
- Support and maintenance of voicemail systems.
- English language client liaison.
- In-depth technical knowledge of all products and overall knowledge of
network and telecommunications protocols.
- Design, construction and implementation of an intranet site for the
Maintenance Department.
- Development of call tracking tools
- Development of client reporting tools
Hardware : Network systems : Prepaid telephone, voice and unified messaging
systems, SMS-C, Sun Solaris workstations and servers.
Utilities : UNIX administration , Informix, ORACLE databases.