Jerome Pham

Business Restructuration, Sourcing & Sales Strategies (Increase turnover: 48%. 15.5MUSD in 2010 and 23M USD in 2011.
 Recruiting Key persons to strengthen our business (Expats & Locals) in all departments (Designs, QA, Product Development, Merchandising).
 Management of Zone operations.
 Restructure workflows to ensure smooth and transparent communication through the team.
 Improving Commercial Awareness of our Zone.

Managing All aspects of Sourcing in the zone.
 Strengthening Relationships with our Buyers (France, Switzerland, Portugal, Spain, Italy, Croatia)
 Identifying/proposing/strengthening current and new business opportunities for our company:
Carpet/textile/lighting/deco items/outdoor furniture/indoor furniture.
 Proposing new Business Opportunities and enforce strategy to convince other new buyers of our group (Germany, Australia).
 Industry, supplier bases analysis for a better control of our strengths.
 Gathering market knowledge from competitors, Sales Strategies from Headquarter to creat synergy with our Sourcing team.

Leadership, Crisis Management.
 Monitoring all aspects of HR, QA, BA, Merchandising and operations.
 Leading and managing overall business activities.
 Building and maintaining strategic relationships with clients.
 Managing a team of 30 persons (20 in Vietnam, 5 in Pakistan and 5 in India).
 Controling that Budgets, Targets and Strategic plans are achieved.
 Ensuring Activities are coordinated throughout all departments.
 Monitoring All departments performances and KPI’s to achieve targets.

Relationship management - Market expansion - Product development

Generating new businesses:
-Built and maintaining strategic relationship with clients, importers and agents.
-Main customers: Major biggest retailers in the US, Europe, Australia (trips to USA, Singapore, France..)
-Negotiation with customers (prices; lead time; products development).
-Improving sales efficacy using a due diligence framework created to identify & prioritize sales leads.

Monitoring all aspects of developments for “non French market”: (Turnover: 3 million USD)
-Implemented a creative sales plan: working with design team on new trends, product developments.
-Developing marketing materials: presentations, catalogue, swatches, lifestyle set-ups for the showroom.

Leadership & Management:
-supervising with Sales team; workshop, Production Plan, Q.A dept.
-Strongly involved in Process improvement; strategic & productions issues.

Team leadership - strategic planning - clients/suppliers negotiations

Led Sales Team:
-Sourcing New customers (French, Americans, Germans, Mexicans)
-Handling customers accounts. (Turnover’s increase: 30%)

Manage Day-to-Day operations:
-Selecting and negotiating with suppliers on prices & delivery issues to get the best interest for clients.
-Monitoring all aspects of orders processing(coordinate with development department, production planning)
-Implemented Sampling, purchasing and production process.
-Anticipated pitfalls and advised resolutions to other departments.

Sales, Marketing, Development of Business introducers.

in charge of developing marketing tools.
updating brochures.
make the overview of the Vietnamese economy.

-Competitive analysis.
-reorganized the new showroom.
-Stock and spare parts reports.
-After sales service reports.

-Competitive analysis.
-After sales service survey.
-Review of the stock allocation