Jiying HE

Back office PM, PM Process Capitalization and Improvement

Operation Project Manager, Technical Project Manager, BSS, MW. Project/Contract management;
· Customer facing: Regular operation meeting with the customer for roll out, technical support, RNE and repair, spares; Technical interface to customer for new features and all technical inquires;
· Technical management : Hardware and software technical status; Network architecture and dimensioning assessment; Customer Qos follow up; · Organization: local staff training, sub contractor management, regional resource management., team set up.

· 2001-2002: GSM R&D Project Manager, ASB, China.
o End to end project management for Chinese OMC, from contribution in national and international standard definition, Alcatel product definition, to product development, validation and FOA. Team and customer management.

CTO and Roll out manager.
Global end to end solution, including Radio, Core, Transmission, IP core, OSS, IN/VAS and NOC.

Managing project implementation for NGN, ngHLR, VMS/SMSC/WAP, GPRS, IN (Design, engineering, planning and resource);
· BSS/OSS, thirds part system implementation coordination (IP Core , Cramer/Inventory, TeMip, Billing/LHS, HP OCSAC, HP/Atos VAS, mFormation MSM, Verint Monitoring Center)
· Presales tendering support, technical negotiation and customer complains management;
· Maintenance and technical support organization set up;
· Leading FOA, NPI and IOT activities of the program (NGN, LI);