Julien Bousquet

Responsable QSE & Satisfaction Clients, Satas (Groupe Neopost)

92110ClichyÎle-de-France - France

I have developed a wide range of skills and knowledge over during my employment, in various fields such as in luxury hotels, technology, Webmasting, Training and Quality, Health & Safety and Environmental (QHSE) management.

My Website : http://www.PlaneteQSE.fr

Version française : http://www.viadeo.com/profil/monparcours/index....

Julien Bousquet
462 contacts
Since 2005

SATAS is a key player in the mailroom equipment market. SATAS also offers the most advanced solutions for mailing systems, folders, inserters and addressing, as well as traceability for letters and parcels

I have been employed as Quality, Health & Safety and Environment Manager working as part of a team in the development of the company management systems. Gaining registration of ISO 9001-2000, 14001-2004 and 18001- 2007.

Very interested in my work, I want to expand my network of knowledge and experience.


Main Achievements :

Process Management:
- Development of processes and procedures and management of LA POST certification, ISO 9001, 14001 and 18001

Customers:
- Management of the Customer Satisfaction (Barometer - measurement of satisfaction)
- Supports, analysis and monitoring of customer complaints resulting in reducing customer complaints

Strategy & Management:
- Definition of the QHSE Policy
- Successful management of the QHSE team
- Participating in meetings to launch of new products and services

Environment Safety
- Develop Risk Analysis and the Program Management
- Management of the Risk Analysis, identifying actions to minimise the risks
- Analysis of accidents
- Liaison with all external Organisations on all aspects of QHSE
- Member of the Health & Safety Committee working in partnership with the doctor and work inspection.

Internal and external audit:
- Auditor QSE (Quality, Safety and Environment)
- Responsible for third-party supplier audits.
- Developing internal and external audits campaigns

Training:
- Development of a QSE interactive training program
- Training of all employees (over 300 employees) Training tailored to meet the requirements of specific jobs

Documention:
- Management of Corrective and Preventative Actions and non conformities identified within QHSE Management System
- Origination, Revision and Control of all Management and Quality Processes, Procedures and work instructions for the business, aligned with the legal requirements for each sector.

Telecom - Internet Products and Services
Professional experience
2002 - 2005

Telecom - Internet Products and Services
2001 - 2005

Telecom - Internet Products and Services
2000 - 2001

Telecom - Internet Products and Services
Education
Hobbies
Gastronomy , photography , web design (webmaster of Planet QSE) , hiking , Travel : Brazil , USA , Italy ... fly fishing , team sports such as rugby and football