Laetitia Brovelli

Laetitia Brovelli

Asset Manager, Accor

Paris, France

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Her background

  • Today
    2017
    2010

    Asset Manager

    +5000 employees

    Asset Management– Manage Variable lease contracts with Real estate multi-hotel owners (partly in English)

    - Key Accor contact of the 9 main partners for 500 variable leases in 9 countries
    - Coordinated Accor teams on contractual, performance, financial and technical matters
    - Wrote and signed 152 green annex to French Leases
    - Followed-up a €10 million renovation project in la Défense
  • Today
    2010
    2009

    Directeur de projet Adjointe - Distribution

    +5000 employees

    Distribution/ Global Project– Set-up an outsourced Sales network handling 40k reservation calls a day (in English)

    - Operationally coordinated Accor and the outsourcer’s teams in the global transfer of Accor Phone Reservation activities from 9 in-house Contact Centers to 5 offshore Centers (India, Indonesia, Brazil, Morocco, China) answering in 8 languages
    - Fine-tuned KPI & quality frame of the contract with a global leader in Contact Center Solutions
    - Repositioned Central Phone Booking service within Accor Distribution offer
  • Today
    2009

    Quality and Business planning

    +5000 employees

    Quality/ Business Planning– Developed tools to achieve Operational Consistency in the 1 000 Motel 6 network– Dallas, TX

    - Identified of the Gold Standards for an outstanding customer experience through Statistics
    - Developed and implemented GM online training sessions, incentive plan for Area Managers and Technical Engineers, an Organizational Balance Scorecard and an Operational Consistency notation to scan the network
    - Followed-up indicators of the 3-year strategic plan
  • , Cergy Pontoise

    MBA
    Strategy and Innovation in Services (ISIS) - Master Courses at ESSEC International Hospitality Management Institute (IMHI)
    MBA Exchange at the Indian Institute of Management, Bangalore (IIM Bangalore)
    GMAT 730 points
  • Today
    2008
    2007

    Consultant junior

    1000 - 4999 employees

    Strategy– Advised on Change Management, Market entry, Due diligence, Optimization

    - Transport & Logistics: French leader doubled its turnover to €3.1 billion through a take-over
    - Service : Low-fare retail due diligence, Pay-TV churn reduction
    - Automobile: Exhaust system market go/ no-go, Optimization of product animation
  • Today
    2006

    Consultant junior

    Gallileo Business Consulting

    Sales & Marketing- Advised on Sales tracking, Service positioning, Market intelligence, Impact measurement

    - Optical clients: the major eyeglass and the major medical gas manufacturers, a buying central
    - Environment clients: the French water-supply and sanitation leader, the French agency for environment
    - Wrote white-paper for the press
  • , Versailles

    Lycée Hoche

    Preparatory school with scientific background
  • Section FA (Franco-Allemand) Scientifique

    Franco-German A-level

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Her skills

  • German
  • Management
  • Real Estate
  • Sales
  • Strategy
  • Tourism
  • Travel
  • Travel industry

Her languages

  • English
    ****Bilingual
  • French
    ****Bilingual
  • German
    ****Bilingual

    Her hobbies

    dancing travelling the world

    About her

    Since graduation, I have built international experience in hospitality on the management of challenging and innovative projects
    – Operational consistency, Contact center re-organization, Variable lease Asset management.

    I like taking responsibilities in the transformation of my company into a model Hotel Manager & a model Service provider to the customers, the hotels and the investors.

    Educated in one of the top 3 French Business Schools, I am looking for new opportunities in South-East Asia/ Singapore to broaden my knowledge of operations management in a different business culture.

    Curiosity and enthusiasm are qualities that matter to me; performance and honesty are my key values.

    Her activity on Viadeo

    Recent contacts
    Eric Fournier
    Dan Gabs
    • Responsable investissement immobilier paris
    Mathilde Colin (Guyot)
    Nam Phuong NGUYEN HUYNH

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