Laurent Perriault

Newscape Technology (Start up- Software company - Mobile phone)
- business plan & sales strategy
- Geographic Information System & Location Based services Market Analysis
- Product definition of software innovation in 3D Graphics for mobile devices
- Innovation Marketing
- Key accounts development (PND, Telcos, LBS, semi conductors)
- PR activities
- fund raising

Senior Manager Network Solutions Asia Pacific, France & Spain
Amadeus Data Processing, Munich – Germany May 05 - Present
Amadeus Services, Sydney – Australia Jan. 2004 – May 05
Amadeus Asia, Bangkok – Thailand Jan. 2002 – Dec 03

Decentralized and started up a Network Services department in Bangkok and Sydney at this Multi National Company in the Travel Industry area. Scope of position is expansive and includes Risk assessment, business case, contractual negotiations (Millions Euro contracts), full design, coordination of the implementation of Network Solutions for 15000 Travel Agencies, 80 Airlines and E Com projects in 25 countries, coordination of the implementation of Wide Area Network Solutions for 20000 Travel Agencies and 50 Airlines in 25 countries.

Key Projects & Achievements:
• Manage a 20 million Euro operating budget.
• Hire, train, develop and lead a team of Senior Program managers and consultants.
• Proposal development for consultancy services
• Responsible for the contractual, financial and technical aspects of the development of new network solutions
o 25 Subsidiaries in Asia Pac, France and Spain
o Pre Sales and RFPs
• Plan, direct, control, document, and execute program management activities for the division including: business cases, risk assessment, contract negotiations (Million Euro contracts)
o 20000 Travel agencies migrated from legacy platforms to MPLS / Internet solutions on time (3 years), below budget and reduced communication costs by 50% in 3 years
o Manage and facilitate the merge of the Network divisions from 2 newly acquired subsidiaries from a budget, network solutions and HR point of views
o Negotiated outsourcing contract (Field engineering Services + IP managed services) to BT and Indian 3rd party for 7 M Euro in India
• Provide leadership to core team (10-people) for achieving time-to-market, goals and cost savings.
• In charge of the strategic relationships for the Network Services division with our subsidiaries in India, China, France and Spain

Operations Director , Telecity , Paris – France / Frankfurt - Germany 2000 –2001
Started up the Operation Department, a new 2000 m2 Internet Data Center and the business in France at this European Internet Data Center company. Manage a $2 million operating budget. Hire, train, develop and lead a 12-person network and System engineering team:
- 24x7 Data Center Facilities and Operations - Help Desk Operations
- 1st / 2nd Level of Support - Security

Key Projects & Achievements:
• Directly designed and managed the 2000 m2 site installation (Power supply, generators, UPS, Structured Cabling, lay-out, security, Telecom infrastructure, ISO procedures and processes) on time and on budget.
• Successfully structured, implemented and integrated an Operation department (24/7)
• Defused and kept high moral and motivation during the 2001 crisis and achieved a low turn over
• Initiated and closed the first sale valued at 500 K Euro / year and developed the brand image
• Achieved 100 % availability of the environment and retained 100% of customers
• Proposal development of new value-added services in the networking and in the system areas.
• Member of the Country Board Of Directors

IT & Telecommunications Manager , GE Capital Bank, Paris – France 1998 – 2000
Recruited to restructure the department after the merger with General Electric and to replace legacy technologies in 4 locations – 1200 users / 80 branches. Manage a $10 million operating budget and a $2 million Capital expenditure. Hire, train, develop and lead a 19-person team for operating:
- LAN / WAN Services - PC Desktop Systems
- Telephony - Windows NT Servers
- 2nd Level of Support Network - Call Center Environment (CTI, IVR, Dialer)

Key projects & Achievements:
• Directed, designed and managed the move of the Headquarters : New cabling system, VLAN, new Lucent PABX, new computer rooms, new Call Center environment on time and within budget
• Managed large Network and Voice outsourcing contracts
• Directed the outsourcing of the PC installation, maintenance and the telephony in 50 branches through a 6 – sigma projects
• Defused and resolved long-standing conflicts, elevated morale and decreased high employee turnover rates.
• Delivered $1 million in cost savings through aggressive contract negotiations and pricing on WAN (X.25 – F/R) / LAN / HW / SW purchase / Voice.