Laurent Van Hamme

Founded in 2007 by former partners from CSC (Computer Sciences Corp.) and KPMG Peat Marwick, IteXium services and solutions span Information Technologies consultancy, Internet Intranet , CRM and IT innovation.

IteXium also facilitates the development of creativity and innovation management through Web 2.0 and social media.

New and innovative internet services for the tourism industry, social networking and CRM.

Set-up of a new market place concept www.cosidays.com
• Founded the company. General Management
• Project Management. Product development (off-shore)
• Marketing, finance, communication et sales.
• Nominated for the 6 best new e-commerce sites of the year 2009 (Fevad, Nuit des Favor’i).
• The e-tourism marketplace was selected part of the 10 best original ebusiness models for 2010 (le Journal du Net)

Direction de la Business Unit ventes en ligne, internet et relation client. Membre du comité de Direction Grand Public.

• Ventes en ligne (35% des ventes). Plan média on-line. Affiliation. Référencement. Management du site e-commerce (1.2 M visiteurs). Développement des sites internet. Aspects financiers.
• Création et management du Portail de Cegetel (1,3 M visiteurs). Montage de partenariats, maîtrise d’ouvrage et business development.
• Programme de fidélisation du parc clients (2,5 million). Service client on-line.
• Contrôle et lutte contre l’attrition (churn). Opérations de télémarketing. Datamining. Management des prestataires in et off-shore (150+ chargés de clientèle). CRM.

Direction d’un projet de rapprochement stratégique avec Yahoo Inc.
• Business plan, négociations, management des développements produits et services

Marketing des produits d’accès haut débit pour le Grand Public et le Professionnel :
• Développement, lancement de l’ADSL en France, un marché ultra concurrentiel. Pricing, business planning. Management des équipes. Management de projets stratégiques à l’international.

Head of Marketing - Pricing, covering:
• Pricing for all telecom services (voice, data, IS, applications and IP)
• Management of the pricing and margin policies, structures and positioning over 140 countries
• Partnership with shareholders and partners. Negotiation. Transfer pricing
• Development of new pricing strategies and incentive programs
• Support to large deals, call for tender and pricing validation authority (up to $100M)
• Management of a multi-cultural team (25+ persons, France, UK/IRL and USA)

Product Management & Business Development
• European then worldwide responsibility for the IDDD voice services product portfolio (M$300+)
• Corporate and Carrier sales. Product development and deployment in fast growing markets.
• Management of the team (5 persons)

International Voice telephony project (Açores). European ISR offer (M$30)
• Product deployment across Europe, sales coordination and revenue objectives
• Market study
• Set-up and opening business units in 14 european countries
• Marketing mix (product, prices, promotions, sales channels, sales guides)

IER is a world leader for Printers and boarding pass readers for the airline industry.

• Product management: magnetic card gate readers
• Other responsibilities: Corporate product communication, advertising and operational marketing. In charge of organizing international company events.

Based in Santa Clara, California, Calera is the world leader in Optical Character Recognition (OCR).

Within the International sales department:
• Research for international sale distribution channels ; Sales and international marketing
• Partnership with Stanford University