LEFEVRE Jérôme
Dynamics support team manager France, Microsoft
Since 2012
Dynamics Support Team Manager France (CRM - NAV - AX)
2010 - 2011
Technical lead Dynamics Nav EMEA
- Mentor and develop Support Engineers
- To drive education and knowledge sharing
- to role model and provide direction to others, to ensure adequate process adherence and clear documentation
- To assist the management team with staffing and recruiting.
- To be part of project teams to improve processes and new features.
2007 - 2010
EMEA functional support and advisory services in the supply chain management domain.
- Preparation and Delivery of pro-active activities (Webcasts, technical articles…)
- Assist in special projects in conjunction with other MS departments (Pre Sales …).
- Assist in internal projects
2006 - 2007SUPPLY CHAIN CONSULTANT, RETAIL BUSINESS UNIT Paris (France)
CSC (Computer Sciences Corporation 80 000 pers.)
•European ERP implementation project: Oracle (v 11.5)
•Management of outsourced Oracle consultants
2003 - 2006SUPPLY CHAIN BUSINESS ANALYST Orleans (France)
LEXMARK International (10 000 pers.)
•Supply Chain Functional Support to ERP JD Edwards' users
•Supply Chain projects team
