Leyla Debry

(September 10 - by today)Quality & Administration Manager
Lead a team of 9 people

(January 09 - May 10) Teamlead Invoicing, International Division (ID)

lead a team of 3 people
Supervise invoicing and document preparation
Manage the stock and make inventory counts
Support finance audits

(June. 08 - by today) Quality Administrator, International Division

Implement and improve the quality system at ID and subsidiaries
Monitor and improve processes (offer, order, invoicing and after sales)
Reduce number of customer complaints and internal non-conformities
Process Due Diligence with distributors, agents and brokers
Review and improve the document management system
Manage internal and external quality audits
Gatekeeper Role for "Trade Compliance" at ID and subsidiaries
train users in business software "Alice" and maintain knowledge
level at ID and subsidiaries

Manage Customer Relationship (Data Management, First Contact)
Processing of orders (Conformity Check, System Entry, Procurement,
Distribution, Payment Control)
Handling of customer complaint (clarification with factories,
complaint monitoring until customer satisfaction)
Marketing Activities (Trade Show, Documentation)
Quality Management (Trade Compliance)

Preparing and checking leasing contracts
Preparing and checking bank drafts and mortgages
Analysing the customer?s account and his profile

Sale of consumer credits
Analyse the customer documents and -profile at loan requests
Prepare and grant loans