Ludivine Parison

Team Leader, AXA Learning Delivery (8 people), IBM GPS

33BordeauxAquitaine - France

Ludivine Parison
150 contacts
Since 2011

Management of the daily operations handled by the team.
Management of the quality checks and business controls related activities.
Improvement of procedures and tools (internal and external).
Management of the transition to transfer new tasks to the team.
Regular client exposure to define new processes and to review escalations.
Delegation of tasks to the team when appropriate.
Enhancement of the team productivity by motivating the team members, sharing the appropriate knowledge, challenging the processes, and providing good coordination of taks.
Implementation of a new tool from the analysis of the client needs, to the implementation of the final solution (Orchestra)
Coordination of a 6 Sigma project (Yellow Belt): Calculation system to analyze the most repetitive mistakes made by the client

Consulting and Services
Professional experience
2009 - 2011

Regular travels to the client headquarters in Paris, to observe their activities and provide consolidated information on the processes execution, to the team based in Budapest.
Organisation of the quality checks and weekly reportings.
Analysis of processes dysfunctions and solving.
Gathering Course Requirements and participating in the administration and implementation of training programs (books rooms, teachers, enrolls trainees).
Monitoring enrolment rates and optimization of training sessions.
Liaison with Venue staff: ensures room bookings and course requirements have been taken into consi deration locally
Provides details to local logistics team on how the session needs to be logistically organized (room set up, AV equipment, etc).
Orders training material from the reprography department and ensures they will be delivered to the course venue accurately on time.

Consulting and Services
2009 - 2009

Website management: www.neronero.eu focused on French market.
Design and creation of a new website www.neronero.hu and a blog www.wordpress.lavazzacapsules.com.
Business intelligence: bench marking of the competitors, google AdWords campaigns, development of the
european marketing strategy.
Pan-European online campaigns: conception and creation of the monthly newsletter.
Creation of partnerships with French companies established in Hungary.
Global design for the websites of the company.

e-commerce and distance selling
2008 - 2008

Head cashier.
Responsible for the inventory.
In charge of recruitment and training for the shop.

Grocery Shop
2007 - 2008

Website management: www.atelier.fr, development of a new website interface (managing two IT supports).
Communication at a national level through online campaigns: conception and creation of the monthly
programs of events, and flyers to advertise for these events.
Daily updates of website information: integration of articles, radio programs, videos.
Conception of the daily newsletter.
Statistics analysis and presentation from Weboscope data.

Communication and Media
Education

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