Marie-Christine/ Fong DUONG
Emergency Desk import, DHL GLOBAL FORWARDING
In 2001-2002, I had an experience of creator of firm.
The picture which always returned me my customers was: « An attentive listening, a simple approach, operational and adapted resolutions, quality of feedback… »
It's true that I am intent of my commitments. I want to lead it until the end. I like this magical instant when I succeed in changing direction of the customer purchasing decision.
Nowadays in active research, I would like to work for the same items (jewellery-making, haute couture, collections).
5 years in transit expériences, I search a progressive commercial post in Paris or in Asia (Hong Kong, Shanghai, Beijing).
I like job in team, take challenge
Import Airfreight Forwarding Agent, Dhl Global Forwarding, specialize in Luxe (Jewelry and collection)
Responsible for the management of files with LOGIS software program.
Coordinator direct for the shipment pre-alert and instructions customers.
Relation fulltime with conveyors - air companies - customhouses
Working and management of files from beginning to the end: establishment of quote and transit simplified T1 to route the goods since airport in our warehouse and office, customs clearance, delivery, POD, tracking, invoicing customer, imputations of suppliers charges.
Responsible for Japanese mark collection, deal the distribution and logistics twice a year (collection Sprint-Summer and Fall-winter).
Management of the client storage. Organise and ship the pacels to the client sales places in Europe.
Speciality: haute couture, Display and theatre setting, collection, jewelry and diamond
2002 - 2002Responsible for the files with Malta software (catch of order, estimate price and sales rates, quotation, arrange the pick up, set up the awb, airfreight shipment booking, invoicing).
Research of safety process.
Speciality : International air transport (produced pharmaceutics, and, building materials)
2002 - 2002Develop the dashboards.
Follow-up of the National production/figure (staff wage and commercial margin).
Responsible in collecting the monthly results of the stations.
Requests are made from the intranet accounting tools//Word/Excel/Lotus notes.
Department : System Information and Telecommunication
Sector: Rail-bound transport and travellers
2001 - 2002Accountancy and management missions for various companies (SME, craftsmen).
2001 - 2001Treat the missions, applications and CV, recruit. Coordinate the applicants with the missions. Look up and animation of the website www.international-career.com
Sector: Start up/software firm specialized in human Resources and recruitment on Internet
Coordinator of the Service Development between China and Europe, FORNET France between Shanghai - Pékin- Paris
1999 - 1999Market research into Chinese consumers and into products used by local laundries.
Organize the franchised meeting in Ningbo and the machines exhibition in Shanghai.
Supervise the European suppliers partners schedules during their stay in China.
Sector: Laundry franchisee specialized in industry from dry cleaning
1999 - 1998Treat customers accounts and suppliers accounts.
Fill the tax and pay formalities.
Softwares used: Ciel Commercial, Ciel Accounts and Ciel Pay.
Sector: Data-processing networks for SME
1998 - 1997Sell and follow up customers.
Look for new customers by telephone, by mailing and by prospecting into exhibition place.
Set up advertising support. Display the showroom and introduce news products.
Manage the suppliers’s orders and draw up estimates price for customers.