Mickael BLANC
Management Consultant and Business Owner
Having developed practical management skills through leadership of two successful business units, I am complementing this with my current MBA studies via QUT and consulting roles with start-up enterprises. This builds well on my background as a highly adaptable and experienced sales and marketing manager who has consistently exceeded target sales growth over four years in a markedly competitive business-to-business service environment. Understanding what is required for success in challenging times, my current work with start-up projects enables me to offer value-adding strategies in addition to operational leadership. I now seek to capitalise upon and further enhance my skill-set within a consultative role.
ENTERPRISE
• Consulting to start-up enterprises on new product launch strategies, client acquisition marketing, brand strategy and eMarketing
LEADERSHIP
• Demonstrated experience in leading business units via positive example, empowering team members and open communication strategies whilst maintaining a continuous improvement focus
• Overseeing key business processes ensuring alignment with corporate objectives
• Retain personal accountability for outcomes making sure teams are appropriately structured, resourced and managed
COMMUNICATION
• Proven client relationship management skills across domestic and international markets
• Influential business communicator with high-level consultative selling and negotiation skills
• Effective in the preparation of succinct business proposals responding to stakeholders’ primary concerns and motivators
• Confident in developing and delivering impacting presentations to internal and external customers
INNOVATION
• Successfully developed comprehensive marketing campaigns intertwining elements of traditional mass marketing with internet and ecommerce specific strategies
• Redesigned operational processes to deliver improved client and organisational outcomes
• Developed tools to enhance team member training and integration into the specific corporate culture
PERSONAL ATTRIBUTES
• Outgoing, adventurous & communicative
• Proactive with a creative approach to idea generation and problem-solving
• Able to quickly adapt to new situations, grasping fresh concepts and acquiring new skills
• Passionate about achieving goals – both personally and organisationally
27 contactsObjectives / Achievements:
• Consulting - advising on strategic and operational matters; initiating systemisation of processes
• Operations - developing a robust supply model; establishing relationships with stakeholders to ensure a well coordinated network of operators each delivering agreed outcomes; overseeing the attainment of client service benchmarks; overseeing development of robust ecommerce model
• Marketing - development of integrated marketing strategy encompassing product launch, internet branding, customer acquisition and conversion; utilisation of online tools to generate and increase viral impact of promotions
• B2B sales - relationship development with business clients including negotiation of contracts, affiliations and payment terms
Regarded as one of Australia’s most innovative tertiary institutions, Griffith is comprised of 5 campuses across 3 cities with a student load of more than 37000 drawn from 122 countries.
Objectives / Achievements:
• Consulting - advising on the reorganisation of the student services process to increase resource efficiency and deliver improved student outcomes)
• Operations - developing and implementing policy and processes capturing internal knowledge to enable more effective administrative training outcomes; contributing to the reorganisation of IT capability and processes ensuring an end-user perspective
• CRM - managing client relationships monitoring stakeholder satisfaction and building team awareness of CRM indicators
• Administration - leading and training of support staff
2002 - 2005Objectives / Achievements:
• B2B sales - development of sales territories holding personal responsibility for three major national accounts; negotiation with national and international clients; construction and delivery of proposals; client facing sales representative for 300 accounts
• Marketing - development of region specific marketing plans in collaboration with national marketing team; creation and implementation of sales team resources and materials
• Operational management - supervision of sales branches throughout South East France providing effective leadership and coordination for two business units each comprised of 10 people; overseeing quality assurance ensuring technician’s adherence with safety procedures and European Union standards
• People management - direct leadership of a team of five sales representatives; staff performance evaluation including recommending promotions, additional training or termination
• Budgets and tenders - oversight of and participation in the creation of sales budgets; preparation and oversight of public tenders
Major Achievement:
• Carglass: Consistently exceeded sales targets achieving sales of over Euro 2 million annually and 18% cumulative growth over four years