Nadège Trabut
Consultante confirmée, CAPGEMINI
Functional Skills
- Change Management: animation workshop, creation of training materials, carrying out training on SAP CRM, implementation of organizational tools
- Customer Relationship Management (CRM) or GRC
- Sales: Sales administration/ sales Forces
- Project Management
- Establishing organizational tools: planning, reporting, dashboard
Technical Skills
- System: SAP Customer Relationship Management (CRM), Sales & Distribution (SD)
- Pack Office: Word, Excel, Power Point, Visio
- Other: MS Project
Skills Sector
- Industry: Manufacturer of farm machinery, consultancy firm in the automotive
- Telecom : Operator of telecommunication
- Communication: Communications Agency
- Finance: Commercial Banks
References significant
- France Telecom : PMO: assistance to the customer project manager
- CLAAS: Deployment of software SAP Customer Relationship Management (CRM) in 18 French branches
Initial training ESC
2003-2006 Ecole Supérieure Libre des Sciences Commerciales Appliquées, Paris Bac + 5
- Entrance Examination of the bank HEC
- Last year option Management, Organization, Council
Vocational training
09/2008: Training SAP PS
08/2008: Training on the tools of communication of the consultant and methodology of business consultant
06/2008: Training SAP SD
12/2007: Training MS Project
Languages
- English: 755 with the TOEIC. Fluent.
- Spanish: Good
34 contacts-> France Telecom
Assistance to the customer project manager to help in the good realization of the project
Missions:
- Verify the correspondence of the project to the standards of the company (available expected, format of documentation,...)
- Verify the quality of the information of the reporting
- Management of the schedule and the dashboards
- Creation of training supports and user guides
-> France Telecom
Achievement tests for the integration of a new module
Missions:
- Development of scenarios tests on the module SD
- Report of the anomalies for correction
-> Groupe 3A
Making a proposal for change
Missions:
- Proposal for accompanying the change according to the problems of the project
- Development of a communication plan
- Estimated actions to put in place over time
-> CNES
Achievement tests for the up to date system version
Missions:
- Tests modules lies in the management of travel
- Analysis of anomalies to make them correct
2007 - 2008Deployment of software SAP Customer Relationship Management (CRM) in 18 French branches in close collaboration with Germany.
Missions:
- Analysis of needs in the areas of sales and marketing
- Audit of 18 branches in France
- Accompanying the change for the future users
- Training of the sales team and the sales administration
- Regular monitoring of each step through dashboard and reporting
- Assisting users on the software
2006 - 2006Realization of the campaign end of the year for Sony around the PS2 and PSP console:
- Recruitment: evaluation and selection of candidates
- Organization and management of the teams of sales promotion
- Reporting: quality and sales turnover to customers
2005 - 2006Responsible for recruitment and human resources management:
- Selection of candidates
- Payroll
- Restructuring of the HR department