Nicolas CARON

CREDIT MANAGER at ALAIN MIKLI INTERNATIONAL
Design and Distribution of Fashion optical frames.

Mission: Reduce the payment outstanding to the utmost – sales conditions: 60 days.
Average lateness in September 2003: 100 days of turnover (D.S.O.)
Average lateness in august 2005: 68 days of turnover (D.S.O.)

Responsible for the relation with the customer and for the respect of the sales conditions:
Management of a 12 people team in charge of the optician customers’ portfolio,
Correlation between the customer service and the financial department.
Organisation and Controlling of the subsidiary companies
Decisions for all new customer relation, negotiation of payment terms with risk estimation
Performance of the monthly report files (Customer outstanding, consolidated group turnover etc…)

In charge of audits and trainings
Analysing of credit management dysfunction in the subsidiary companies
Reorganization and installation of data processing evolutions
Frequent stays abroad (New York, Hong Kong, Milan, etc..)

Mission: portfolio development and creation of customer loyalty.

Customer consultant at the « Paris-Champs-Elysées » agency
Prospecting, equipment, advising, specialised on BtoC bank services
Account opening, credit, risk monitoring, investment advising, products sale
Specialised on « young customer profiles »

Responsible of the International portfolio
Foreign customers, non residents and immigrants
Daily work in three languages
Particular risk estimation

Customer adviser in insurance products
(Several times winner of intern competitions sale)

Occasional training
Occasionally on secondment to several agencies from the provinces to train their employees on new data processing systems