Olivier Lang

Olivier Lang

Responsable Logistique

Plaisir, France
You may also view this profile in French

His background

  • Today
    2014
    March 2013

    Sr. Channel Operations Manager

    +10,000 employees

    Accountable of overall partner experience delivering products to retailers and commercial distributors in France.

    ---Drive excellence in order management and delivery operations through key performance indicators (unconfirmed & aging orders, on-time receipt and queries response time). Lead by influence remote outsourced team of 5. Track, optimize and report revenue attainment to the sales office.
    ---Drive demand planning in conjunction with in-country product marketing and sales teams to feed overall company S&OP process. Focus on demand shaping and new product launch plans with local team through channel inventory projection modeling and aligning supply allocation to launch or constrained plans. Metrics: forecast accuracy, allocation consumption, channel stock level, order book alignment to launch plan.
    ---Engage with Partners on order-to-cash experience, meeting delivery performance and quality expectations. Metrics: on-time delivery, financial claims settlement and partner Satisfaction index.

    Accomplishments
    ---Successful product launches: new video game console ecosystem Xbox ONE (on-time delivery across 20 named retailers for day one), Microsoft Surface Tablets (multiple launches).
    ---Implement consistent launch management processes:
    ...Initiate plan through engagement with local sales office and European headquarters
    ...Set dashboards and metrics to monitor day one and replenishment activities leveraging Business Intelligence data
    ...Report progress from Sales Managers, Senior Directors up to Area GM.
    ---Collaborate across regions on prototyping of reports and dashboards to measure business performance around channel stock and allocation consumption tracking
    ---Restore Retailers engagement through excellence in execution (Area Star Award recognition, partner satisfaction index improvement year-on-year, on-time delivery consistency raised from 40-70% to 80-95% range, reduce unconfirmed orders below 5% and past-due order aging to 30 days)
  • Today
    March 2013
    September 2011

    Standing Manager Supply Chain Strategy & Development team

    +10,000 employees

    ---Lead Supply Chain business strategy, engage with senior management to set strategic objectives, represent business unit interests in the overall Enterprise Servers, Storage and Networking company division.
    ---Identify transformation opportunities and develop a 3-year roadmap through project definition and selection to support business growth, optimize cost and leverage network from other business units
    ---Manage a team of 5 program managers: lead, monitor and report on project delivery progress towards objectives, engage in key review sign-offs and maintain plan of record.
  • Today
    August 2011
    September 2008

    Supply Chain Program manager

    +10,000 employees

    Transform Demand and Supply Planning Processes at WW level (2007-2011)

    2008-2011 – Roseville, California, Long Term Temporary assignment, ending 2011 September)
    ---Lead cross region, cross functional projects to deliver world wide unified Demand & Supply Planning processes and tools and enhance collaboration with suppliers and manufacturing sites through implementation of SAP SCM (DP-SNP-SNC-BW).
    ---Engage through all project life cycle stages with senior management, functional managers and user community from strategy definition, to program management, delivery and transfer to Operations.
    ---Represent business unit in cross-corporation transformation programs throughout the Supply Chain domains of planning, fulfilment and visibility.
  • Today
    September 2008
    2004

    Supply Chain Program manager

    Hewlett Packard - HP Networking

    Business Strategy (from September 2011), Grenoble, France
    ---Lead Supply Chain business strategy, engage with senior management to set strategic objectives
    ---Identify transformation opportunities and develop a 3-year roadmap through project definition and selection
    ---Lead, monitor and report on project delivery and progress towards objectives


    Transform Demand and Supply Planning Processes at WW level (2008-2011)

    2008-2011 – Roseville, California, Long Term Temporary assignment, ending 2011 September)
    ---Lead cross region, cross functional projects to deliver world wide unified Demand & Supply Planning processes and tools and enhance collaboration with suppliers and manufacturing sites through implementation of SAP SCM (DP-SNP-SNC-BW).
    ---Engage through all project life cycle stages with senior management, functional managers and user community from strategy definition, to program management, delivery and transfer to Operations.
    ---Represent business unit in cross-corporation transformation programs throughout the Supply Chain domains of planning, fulfilment and visibility.

    2004-2008 – Grenoble, France
    2007-2008 - Re-assess of planning processes and day-to-day operations monitoring
    ---Model processes & establish KPI using SCOR model
    ---Define capability roadmap definition to support transformation of Demand & Supply Planning processes
    ---Lead transformation of SC Business Intelligence
    ---Lead transformation of order scheduling using SAP SCM (GATP-BW)

    2006-2007 - Develop new Go-To-Market models in EMEA
    ---Pilot first direct sales model. Lead contract negotiation on SC capabilities, service levels and customer setup (order-to-invoice-to-support, performance reporting).
    ---Design a collaborative process (CPFR) to replenish high runner products based on point-of-sale data in channel partner locations.

    2004-2005 - Regional Supply Chain Modeling
    ---Re-assess optimum SC network for manufacturing site locations
    ---Design replenishment process & tool for the regional distribution
    ---Assess capability requirements to support independent Supply Chain Operations (outsourcing collaboration, logistics and distribution network)
  • Today
    2004
    2000

    Logistic and distribution process engineer

    Lyon, France

    -Own distribution process and drive outsourced partner relationship (performance review, cost analysis). Manage volume increase (x5) to 1M units/month. Budget: $1.6M/month.
    -Lead a team of 4 engineer assistants.
    -Optimize supply chain through just-in-time distribution of configured products, ROI 4 months
    -Negotiate variable cost model reduction with logistics partners savings -8% DC costs
  • Today
    2000
    1998

    Process & System engineer

    Lyon, France

    -Own shop floor system on a production site Volume: 200k units /month.
    -Manage IT supplier, team of 4 people (application support budget of $300k/year).
    -Lead system improvement to support new production capabilities: fast flexible product structuring, integration of manufacturing services within the order management chain, overall budget: $450k
  • Ecole Catholique des Arts et Métiers

    Mechanical Engineer

His skills

  • Business Process Management
  • Business Process Outsourcing
  • Gestion de projet
  • Project Management Office
  • Outsourcing
  • Logistique
  • Business Intelligence
  • SAP Advanced Planner & Optimizer
  • Lean supply chain
  • Lean Six Sigma
  • Informatique
  • SAP R/3

His languages

  • French
    ****Mother tongue
  • English
    ****Bilingual

    About him

    SUPPLY CHAIN OPERATIONS MANAGER WITH SOLID BUSINESS & SYSTEM PROCESS EXPERTIZE

    Manage Operations with an accountability in overall delivery experience for retailers and commercial distributors. Control expenses through cost-to-serve modeling. Collaborate with Customers on meeting performance and quality expectations. Engage with sales office on demand planning and product launch management.

    Architect and operationalize Supply Chain Management solutions on a worldwide basis to maximize total customer experience and cash flows through Supply Chain network analysis, Business Processes engineering, end-to-end Visibility, unified Demand and Supply Planning functions and optimized go-to-market models.

    Specialties: Demand & Supply Planning, Supply Management, Operations Outsourcing & Warehouse Processes, Reporting, Project Management (PMP certified) with remote multicultural teams.

    His activity on Viadeo

    Recent contacts
    Brian Hill
    • Business development manager, c & f manufacturing group
    Jean-Claude GLOMBARD
    • Chef de projet / Développeur Informatique, Groupe Le Cercle Créative Investment
    Christophe MATHIEU
    Jean-Nicolas BERGER

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