Philippe Lienhardt

Sub contract management in the callcenter industry.

Business development strategy ; customer relation ; human ressources management.

50 million euro annual budget management.

Tender management and following transverse project management.

Project analysis and management across the major departments.

Coordination of 3 international suppliers and more than 20 subsidiaries for international projects.

Product database creation, editing and communication for marketing, quality, export and regulatory departments.

Management of all product documentation (IFUs, labels, technical sheets):
translation, layout, regulatory and quality follow up.

Regular communication and project coordination with Coloplast A/S Denmark, all subsidiaries, and the Coloplast factory in Sarlat (France).

Management of 3 major online game localisation projects.

Translation and IT integration of texts in the games' code.
Translation of marketing and internal texts.

French team coordination:
plannings, rosters

Supplier coordination:
French translation agencies

Coordination with customer service and quality departments:
proactive solving of technical bug issues, direct customer service activity

Succesfull handling of IT and accounting checks projects.

Team management

Transverse project management