Séverine SAVIGNAN

Sales Manager - Luxury Ready-to-Wear Department, then Luxury Shoe Department

- Turnover development: projection, action plans, analysis of results and quantitative and qualitative reporting
- Management of teams: sellers (15), demonstrators (30) and assistant managers (2)
- Recruitment, training, coordination around sales performance indicators
- Customer Relations Management: analysis of barometers and managerial actions to create a special
service
- Transverse collaboration with the support Departments: Flows Services and the Buying Department

Home and Leisure Department - Head of Stationery and Leather Goods Department
- Trade Development: research and analysis, action plans and reportings
- Management: monitoring indicators for the management and control of the department's trading account
- Purchases: centralised flow monitoring and management of direct purchases
- Management of a team, up to 30: recruitment, training, coordination and control
- Member of the Customer Relations Committee: "Improvement of customer satisfaction", employee training
- Auchan Management School