Sophéa Loche
Manager, Program Management, Egencia, an Expedia Inc. Company
SUMMARY
10+ years experience delivering Web-based solutions in diverse industries (e-business,content management and travel).
Experienced in complex and large projects, with international customer and suppliers.
5+ years experience in Program Management, including 4 years with Egencia.
Lead successfully complex and strategic projects for Egencia EU: Company Structure (foundations of current Egencia IS), Hotel Shopping path, e-Invoicing (invoice dematerialization) and French Rail Shopping path.
Valuable experience in management as IT Manager for Hewlett Packard, in charge of managing 10 persons (dev, test, 2nd/3rd line support) and interfacing with other HP teams (customers, 1st line support, operation).
Enthusiastic and focus on delivering projects on time with high level of quality and team satisfaction.
SKILLS
· Well-rounded IT background with hands-on knowledge of web technologies and database:
HTML, CSS, Java, XML, Web Services, SQL and PL/SQL.
· Able to estimate and design solutions from business/operation concerns and to help them
defining their needs.
· Ability to present synthetic information in effective way.
· Demonstrated skill on leading large projects with multidisciplinary teams.
· Comfortable interfacing teams from diverse technical backgrounds with non technical teams.
· Adept at consensus building and negotiating to deliver within time.
· Strong sense of service, with an attentive listening to others.
· Language: French (native), English (fluent), German (beginner) and Khmer (spoken).
2007 - 2010Task description:
Help business team to define/border the business requirements.
Ensure that projects reach each milestone defined by Egencia SDLC on time. Coordinate the
work of various teams (internal or 3rd part) and report issues. Provide risk assessment and
mitigation strategy (usability study, prototype for proof- of-concept). Deliver support during
dev, test, and acceptance phase. After product launch, follow the product adoption/rollout.