Stéphanie Boutin
Supply chain coordinator
A highly motivated and pro-active professional with more than 5 years of project management and customer service management experience.Demonstrated outstanding organizational and multi tasking skills whilst working under stress and respecting tight deadlines. Equally reliable on individual projects or as a team member. Outgoing, with great interpersonal and communication skills. Versatile and a fast learner of new tasks/skills. Fluet in French and Spanish and good written and spoken in English.
27 contacts2008 - 2010• In charge of the supply chain coordination of 15 Millions € worth of composites materials.
• Optimize the purchasing and logistics strategy at all levels.
• Manage relations with the company’s top 3 supplier accounts: Ashland, Ahlstrom and AGY, respectively based in Spain, Finland and USA.
• Daily communications with and follow-up of the suppliers, which include managing claims, minimizing delays, MSDS, developing and updating account data sheets.
• Control stock levels and set up monthly reports.
• Developed and implemented an automated email campaign targeting customers based on their purchasing habits in order to anticipate customer needs, optimize sales and ensure a timely and cost-effective supply of goods ordered.
• Act as a key person within the purchasing department for the sales force by providing support such as details and recommendations on supply and logistic costs, documentation, and legal information.
• Minimize the inventory and cost of unsold goods for both perishable and non-perishable goods.
2007 - 2008• Communication with client, supplier, subsidiaries companies.
• Administrative task: Issuing closing invoices, delivery notes, and sending COA.
• Following of the importation from Brazil and China, processing of the shipping documents
• Inventory in the stock place, and control of the stock.
2004 - 2007• Contributed to the development and implementation of the company’s international marketing strategy and operational marketing plans.
• Acted as the Customer Relations Representative by ensuring the quality of the company’s services and relations with top customers.
• Realized numerous business trips abroad in order to meet with top customers, maintain relations, and either bring support to the sales force and/or assistance in resolving claims.
• Conceived and managed print projects including, but not limited to, booklets, catalogs and flyers in French, Spanish and English.
• Participated in the development of content for the website and translated content from Spanish to French and English.
• Studied and prospected new market opportunities.
• Contributed in the company’s participation in various tradeshows throughout Europe.