Sylvain QUILLERET

- L'Oréal - Luxury Products Division (since March 2010) : Business Excellence - Retail processes optimization and POS IT solution for APAC market

Global Design for basic and special sales, stock management, CRM and Marketing, Sales force management processes and Reporting tools associated (based in Paris, then Solution presentation Road show in Singapore, Taipei and Seoul)

Fits & Gaps analysis of the Core Model solution with local business processes and optimization of existing processes based on the zone best practices with business teams (Retail, Marketing, CRM, Supply, Customer Services, Finance and Accounting…) through workshops in Singapore, Hong-Kong, Shanghai

Solution localization and PMO support all along Pilot Project implementation (based 6 months in Singapore).

Business requirements analysis between business key users and technical teams

Elaboration and formalization of the project methodology


- Home healthcare assistance fondation (1 month) : Needs definition and detailed requirements for the launch of an Innovative device (Mobility)

- Strategic Marketing analyst on the following industries : Financial Services, Retail, Transport, Energy and Utilities and Telecommunication / Media.

Market analysis (presentations to business and sales teams)
Industry Strategic planning definition with executives managing the Lines of Business
Marketing plan application

- Sales reporting
Company results consolidation and analysis (by industry, zone, offers...), supporting company strategy
Design and elaboration of business dashboards, in collaboration with other departments (Finance and IT)
- Business materials for sales team: Offers booklets, Industry brochures
- Definition of maketing key messages of the comany and responsible for their diffusion towards analysts (Gartner, IDC, Pierre Audouin Conseil...)