Thierry Ferrandiz

Activity : writing tools

Scope : Member of the management committee
94M€ turnover ; Management of 30 employees
- Gathering of 3 sales administration team in one single International Customer Service
- Implementation of the European Distribution Centre ; Closing of the bounded warehouse
- Deployment of the planning process (demand, forecast, manufacturing)
- Integration of procurement and supply process

Activity : fishcare

Scope : 60M€ turnover ; 3,6M€ inventory; 1,8M€ transportation; Management of 16 employees
- Customer Service : enhance customer service level from 60 to 92%
Backlog management, marketing and sales offers, claim management
- Planning & supply : inventory yearly decrease of 20% during 2 years
Development of the demand planning tool and process, Sales & Operating Plan, replenishment of remote inventories, make and customizing to order, Asian management flows
- Logistic : drop of handling mistakes from 3.2 to 0.18% on order
Outsourcing of the whole logistic activity : contract, radiofrequency, inventory management

Activity : Pharmaceutical Industry

Scope :
- Demand Management and Sales Rolling Forecast
12 European subsidiaries
Definition of function, animating tools and measurement management
- Reliability of the 18 months chemical master production plan

Activity : Computer Manufacturer

Scope : French Mass Market Distribution Management
- Collaborative Planning with central purchasing agencies, shipment and delivery plans
- Daily management of European subcontractors (manufacturers and cross docking warehouse)
- Service level up to 98%, 4000 shipped PC weekly  200M€ turnover

HP became the leader on the French market which represent 55% of the global European brand offer

- Development of the commercial strategy on B2C's activities for the french national territory
- 2M€ turnover : live shows & CD producer, wedding planner, Sport & nature Web site (world soccer cup, "passe-sport"...)

Organization and IT system analysis under IBM AS400