Willy Legros
Dealer Network training manager for E-learning/LMS/LCMS, Nissan europe
Here is an overview of my competencies:
Create a training strategy
Blended curriculum design
Develop and conduct face to face training
Develop e-learning
Manage and schedule training session
Assess training efficiency
Manage online training deployment
Manage training tools (learning management system, learning content management system)
Team management
Define objectives for team, follow and check completion
Support people to evolve and master new abilities
Active listening
Appraise team member performance
Manage budgets depending on objectives to achieve
Share vision and convince team members
International provider management
Create request for proposal, mission objective and tasks for involved people
Define a schedule for a project
Set up and track action plans during a project
Negotiate to get a win/win agreement from stakeholders in a project
Set up reporting channels for a project
102 contactsPan European strategy co-development and deployment for 23 countries.
After sales curriculum design, blended training development, training project management.
LMS/LCMS deployment (37,000 users/8 Regional business Units).
Tracking and reporting on e-learning deployment.
Team management (8 people).
2006 - 2007Providers management for diagnosis tool and online contents (ACTIA, JCAE).
Diagnosis tool maintenance policy development and deployment.
Diagnosis tool investement management (worlwide).
Blended training development for diagnosis tools and online contents.
2004 - 2006Technical curriculum design, training development, project management.
Technical training activities management (logistic, planning, ressources).
One Trainer management.
Face to face training session conduction.
2003 - 2004Coordination between engineering, plant and dealer network for DV and DW engines.
Engine issues tracking, damages database management.
Warranty approval hotline deployment for Diesel engines, team management (6 people).
Training and diagnosis processes development for diesel common rail engines.
2000 - 2003Employees and workshop management.
Diagnosis on CAN/VAN/LIN network, technical support for subsidiaries.
Face to face training conduction for employees and subsidiaries.
Warranty and invoicing management, customer conflict handling.