Xavier Laurent
Seeking for an advisory position
• Consultant in the first five years of his careers who is looking for a new challenge to keep building on a strong experience abroad;
• Dynamic, adaptable associate who helps clients to solve their problems and create efficient solutions to provide value added services;
• Self-starter and team player who’s always looking for new professional challenges to improve his skill set;
• Enjoy learning from new situation to be able to anticipate future issues that could arise on the job
55 contactsOrganizational and strategic management.
Provide help to small businesses with the need to change or adapt to changes.
2009 - 2010with Celestial Jets, Private Jet Charter company in New York, NY
• Developed and implemented strategies for a solid infrastructure of a minority business enterprise in the private jet charter industry.
• Managed & oversaw all, in flight and on land, concierge services for clients – creating memories, exceeding expectations, and constantly building relationships.
• Assisted with the concierge services for clients; including catering, ground transportation, massage services, and entertainment.
• Business development: Build and expand clientele through cold calling and social networking.
• Marketing development: Helped with market study and competitors analysis. Creation of visuals: new brochure, flyer, website.
2007 - 2007Mission: Overhead cost reduction, and organization of the logistic department and sales department for the company Husqvarna.
• Improvement of the Logistic department
o Monitoring of the logistic process.
o Made the company save over 1 million € by working with the logistic department.
o Helped the logistic manager to reduce the overhead cost of his department.
o Establishment of new forecasts and new controls to follow the containers.
• Improvement of the sales department
o Management of a team of 9 people to help in the appropriation and recognition process of the new strategy.
o Implementation of new process.
o Establishment of a quality indicator on a weekly basis regarding the customer litigations.
o Creation of a software based on MS Access, to help employee to serve the customer for the best, (sort of Customer Relation Management, CRM), helping CEO and executives in monitoring their teams and the company with different level of accessibility depending on authorization level.
o Data collection (questionnaires, interviews, observations), and analysis in sight of phone call mapping.
• Reports and presentation
o Weekly reports of the progress to the CEO of the company.
o Presentations of new decisions made by the consultant’s team.
o Meeting with customers about quality report.