Summary: - CRM Specialist for 8 years in Telecommunications and Banking/Insurance - Support international firms in defining and implementing CRM strategy - Project manager on all aspects of CRM - Main ...

Customer Strategy, Customer Analytics, Campaign management, Retail performance

Freelance and currently strong interest in new technologies focused on CRM and BI is my desire to evolve in these areas both in responsibilities and functional/tecnnical culture. Moreover, with extensive ...

From CRM strategy (target processes and organizations for marketing, sales and customer care departments) to CRM software implementation (Siebel, Customer Retention Program, Datawarehouse Sales Management ...

Siebel Consultant, Business Analyst and Project & Technical Leadership. Played major roles in the planning, analysis, design, configuration, implementation, and support of CRM solutions. Manage project ...

CRM projects can have dramatic impacts on these business elements : IT and change, processes and BI, marketing and sales. The technical and functional diversity of this job excites me because I see many ...