Carole AZUR

Since Sept 2006 SAP, Barcelona (Spain). Provider of business solutions for Large and Mid-Size companies.
Inside Sales Executive

Responsibilities: The purpose of the job is to uncover and manage sales opportunities within the SME market, up and cross sell on the installed base customers and work closely with SAP channel partners to increase software revenue. Core tasks:
- Identify and manage sales opportunities within the SAP installed base customers and prospects over the phone
- Build up and execute sales strategy on assigned territory (South of France) in collaboration with Territory Sales Executives
- Support Territory Sales Executives in co-selling and account coverage activities
- Leverage field resources and/or partners to manage complex sales transactions
- Show SAP value proposition to prospect on the SME market
- On-line first level presentations of ERP, CRM, Netweaver, third party products, via Webex
- Prepare demand generation campaigns on targeted industries to build up pipeline and increase quota coverage
- Work closely with marketing to organize field sales events and telemarketing campaigns
- CRM key user: test new releases of SAP CRM, provide feedback to development team and share information within the French team

SECAP-PITNEY BOWES, Saint-Denis (France). Provider of informed mail and messaging management equipment (postage meters, mailing and addressing systems, mail openers, etc...)


Responsibilities: The purpose of the job was to analyse, investigate and solve clients’ issues regarding invoices. In this position, I mainly worked on SAP R/3 Financial. Core tasks:
- Daily interaction with customers about litigations (inbound calls)
- Liaise with subsidiaries to check terms and conditions of clients’ contracts
- Regularized litigious accounts

ELITE ie, Paris. Specialised in programming, this company launched a new Spanish concept of binding in 2003: the FOLDERBOOK.


Responsibilities: The purpose of the job was to sell multimedia terminals and launch the Folderbook in France. Core tasks:

– Prospection: Build up sales strategy, prospection, create advertising documents

- Sales: Sales visits and negotiations on the field and/or over the phone, mainly in B to B; represent the company in national and international trade fairs.

- After-sales: Deliveries, deal with invoices, provide client support and negotiate in Spanish on a regular basis with providers by phone or face to face.