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Adrien GUILLAUME

Paris

En résumé

Dynamic, passionate, knowlegdeable, team player, I can be described as a people oriented, self-motivated & fast learner person. Constantly striving for excellence, committed to deliver high-end experiences to demanding guests, I tend to always adopt a proactive attitude aiming to be a spearhead for my employer.

Evolving for nearly 12 years within the Tourism & Hospitality industry, my past and present positions - in both back & front of the house departments - allowed me to develop an in-depth knowledge of the worldwide hotel industry, with key skills & strenghts in luxury Sales & Marketing particularly.

Mes compétences :
Hospitality
Sales
Luxury
International
Multicultural
Restaurant
Golf
Management
Key account management

Entreprises

  • Groupe Lucien Barrière - INTERNATIONAL SALES MANAGER

    Paris 2011 - maintenant Alsace-based position within the brand new Resort Barrière Ribeauvillé opened since Feb. 27th 2012 in Alsace

    => 2 main responsibilities:

    - Sales Manager of Ribeauvillé's resort (www.meetings-ribeauville.com), in charge of business dvpt

    - Responsible for Business Development (MICE & LEISURE) for the whole Group in following regions:
    Eastern France, Gemany, Austria as well as german-speaking Switzerland.
  • ACCOR - REGIONAL ACCOUNT MANAGER

    Paris 2009 - 2011 Strasbourg and Lyon-based position within the Regional Sales Head Office for eastern France

    Responsibilities & Duties:

    - Handling a portfolio of regional Key accounts stretching over eastern France

    - Promoting & selling the worldwide ACCOR range of brands (from Midscale to upper-upscale)

    - Delivering tailored MICE & CORPORATE solutions for BtoB clients

    - Key Account Approach aiming to maximize ACCOR's marketshare
  • Sofitel Strasbourg Grande Ile - SALES EXECUTIVE

    Malabo 2008 - 2009 * Handling the hotel's Corporte account portfolio :

    - RFP's processes
    - Sales Calls, Sales Missions, Account Animation
    - Telemarketing
    - Creation of numerous commercial materials: Slideshows, Fact Sheets,...
    - Benchmark studies
    - in charge of local Business Dvpt: Expanding Market Share in both Alsace and neighbouring region of Ortenau (Germany) within the framework of the repostionning of the Sofitel network as an upper-upscale Brand.

    * Responsible for the Institutionnal portfolio : Ambassies, Permanent Representations to the Council of Europe, Ministries of foreign affairs,...
  • HILTON WORLDWIDE - ASSISTANT DIRECTOR OF SALES (Traineeship)

    Puteaux 2007 - 2007 * Representing & promoting the Hilton family of hotels WW toward french-speaking accounts in France, Belgium & Switzerland.

    * Assisting in handling a portfolio of about 40 Mice accounts as well as French and Belgian Tour Operators :
    - Sales Calls
    - Telemarketing
    - Databases update
    - In charge of a daily Press keeping
    - benchmarking
    - Monthly press release on Hilton for the Visit USA Committee France newsletter
    - Complete Audit of the Tour Operators' brochures
  • HILTON MILWAUKEE CITY CENTER - BANQUET SERVER / ASSISTANT HEAD WAITER / ROOM ATTENDANT

    2006 - 2006 * 5-month internship within a 5-star hotel in Milwaukee, WI (USA)
    * Several duties in Banquets & Housekeeping
  • FOUR SEASONS HOTEL GEORGE V - BANQUET SERVER / ASSISTANT HEAD WAITER

    2006 - 2008 Regularly catering assistant in Banquets & seminars
  • HOTEL PLAZA ATHENEE (THE DORCHESTER COLLECTION) - BANQUET SERVER / ASSISTANT HEAD WAITER

    2006 - 2008 Regularly Catering assistant in Banquets & seminars
  • GROUPE SERVICE INTERNATIONA (GSI) - PRODUCT MANAGER (Apprentice)

    2003 - 2005 * Paris-based DMC, subsidiary of the german wholesaler GTW

    - Creating tailored packages for german-speaking groups visiting France (Accommodation, excursions, Events bookings,...)
    - Ensuring a proper handling from the client request through the final billing.
    - Fairs attendance

Formations

  • Institut Vatel

    Paris 2005 - 2007 Master Degree in international Hospitality Management
  • Institut Supérieur De Gestion ICOGES

    Paris 2002 - 2005 Bachelor Degree in International Tourism
  • Université Cergy Pontoise (Neuville Sur Oise)

    Neuville Sur Oise 2001 - 2002 Civil Engineering
  • Lycée Jules Ferry (Conflans Ste Honorine)

    Conflans Ste Honorine 1998 - 2001 Baccalaureate in Science

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