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Anaëlle BERGOËN

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En résumé

My name is Anaëlle BERGOËN. I am passionnate by luxury hospitality. Thanks to my wonderful experiences in London and Courchevel, I managed today to work in a French resort as a Shift Leader. I am only 23 years old, my strong personality and my motivation allow me, step by step to going up.

Mes compétences :
Immobilier
Hôtellerie

Entreprises

  • French Resort - Golf - Casino - Shift Leader

    2017 - maintenant Smooth running of the Front office operations, good application of the working process, monitoring of staff training, make the planning for my team according the laws, management in the evolution and motivation of my team. Good communication in between all the departments (reservation, front desk, restaurant and housekeeing), Fixe Guest's complaint and ensure satisfaction after the departure

  • Grandes Alpes Courchevel - Front desk Agent - Concierge

    2016 - 2017 Escort guest to the apartment (check-in) introduce the Butler in-suite and make the visite, daily controle of bills, check-out and ensure satisfaction after the departure - visite of the house with potential guest (ski-shop Zaï, Spa Valmont, Japonese restaurant Le Bizan), in charge of conciergerie with transfers, activities, ski...

  • Courthouse Hotel 5* - Front desk Agent

    2015 - 2016

  • Rives du Lac Immobilier - Assistance commerciale - Alternance

    2014 - 2015

  • Vallat Immobilier - Stagiaire

    2014 - 2014

  • Les Estudines - Stagiaire

    2013 - 2013

Formations

  • IPAC

    Annecy 2014 - maintenant BACHELOR IMMOBILIER

Réseau

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