Carrefour Global Sourcing Asia
- PSS (Information System) Asia Support Officer
2011 - maintenantPSS (Information System) Asia Support Officer
Carrefour Global Sourcing Asia
Hong Kong
I was in charge of the end users support on the Carrefour Information System (PSS)
And projects coordinator for the Supply Chain.
PSS (ProShippingSupply) - Developed by DDS Logistics - www.ddslogistics.com
(Pre)–Referential, Orders, Shipments, Tender Website,
User management, VPN Access, Report building
• Process and application support:
- Direct support and advice to Asian sourcing offices (on site, mail, phone)
Hong Kong, Shenzhen, Bangladesh, India [at least one visit a year]
- Audit and business process modeling in order to enhance effectiveness
Logistics business review and redaction of a sum up document for the new comers
• Solution development:
- Conduct requirements for the development and implementation of solutions (Supply Chain)
Process implementation for automatic creation of containers in PSS system
with EDI messages exchanges between Carrefour and forwarders company
98% of the containers are now done automatically
Gap studies on existing solution and reports to projects manager in France
- Creation of dedicate tools, on Excel VBA, to help on system set up
The settings can be done 5 times faster
• Customer support:
- Technical support to the end users, ensure the quality of service, part of a global team
4Persons in France, 2 in Spain, 2 in Shanghai, 1 in Hong Kong (me)
- Organize and trained Internal and external stakeholders on the standard procedures (SOP)
Supplier, Merchandiser, Quality, Logistic, Forwarders, Carrier ...
Carrefour
- Project Manager Officer
Massy2010 - 2011Chef de projet sur la gestion de l’assortiment produits
•Recueil et formalisation de besoins métier : Category Manager, Panélistes…
•Création de processus de travail concernant la gestion de l’assortiment, les achats ...
•Formation des Category Manager aux processus et systèmes d’information
•Création d’un outil supply chain, typologie magasin et gestion d’assortiment
•Coordination avec les équipes informatiques pour l’évolution du système actuel
•Déploiement de l’outil informatique en interne
France24
- Consultant implantation internationale
Issy-les-Moulineaux2010 - 2010•Etude d’implantation sur le marché américain
•Réalisation et administration d’un questionnaire
•Rédaction d’un bilan stratégique et de recommandations
Solaris
- Consultant implantation internationale
2009 - 2009•Etude d’implantation sur le marché japonais
•Réalisation et administration d’un questionnaire
•Rédaction d’un bilan stratégique et de recommandations
Virgin Mégastore
- Animateur des ventes
2007 - 2008•Conseil à la clientèle
•Gestion quotidienne des rayons
•Gestion des produits défectueux / SAV
Totalgaz
- Agent administratif
COURBEVOIE2006 - 2007•Saisie informatique
•Tri, organisation et archivage de dossiers clientèle
