Baptiste Blanc
Responsable Communication&PR, Tommy Hilfiger
2006 - 2010• Retail Marketing : in charge of defining and implementing trade marketing strategies for all french DOS (including European Flagship Store)
Developing specific marketing tools to promote 4 different labels and improve customer retention
Creating and executing direct mail and developing email/internet communication - monitoring development of internet tools.
Controlling brand image instore ( POS material, music...) in cooperation with Retail/VM departments
Work closely with licenses to ensure brand image)
• Event management : strategizing, developing and executing retail and corporate events in France from ideation, organization to post- events analysis
• CRM: In charge of database management (50000contacts). Development of exclusive in-store marketing tools. Development of CRM software and reports (X27, Cognos). Management and analysis of customer base and store results. Monitoring and counseling stores on CRM improvements Creation of a CRM interface available to all managers.
• Training and Development: Analyze the needs of the market, draft modules meeting the specific demands of the network. Coordinate implementation of corporate trainings in France. Organized training for more than 350 sales staff
2005 - 2005• Implement PR strategy, prepare PR material
• Organization of two major internal events: press relations and logistics
• Sponsoring events: participate to elaboration of sponsoring strategy. Organization of events, logistics, press relations, budget control.
• Press management at pan-European level and budget control, assisting the PR director in daily work
• Dealing directly with the press, preparation of reports and presentations, assisting in photo shoots for lookbooks