Beatrice Lamourette
High Technology International Business Development
High Technology International Business Development
To contribute to the sustainable growth of a company in High Technology wishing to establish or develop its operations in the French market to bring my know-how in strategic business partnerships, to help create new original sales models, and to develop products and services sales margin.
Specialties
Expertise in creation and development of High Tech products sales but also computer projects or services.
Sales & technical team management.
Sales drive of indirect channel and influencers.
International Trade development.
Change & transition Management.
6 Sigma Green Belt certification (2006).
338 contacts2007 - 2012Created a new commercial activity responsible of Customers software assets management and software purchase compliance; revenue growth of more than 30% per year; Preserved market share and increased customer satisfaction (+ 15%).
2003 - 2007Created a new Department to develop corporate culture and drive Customers and Partners satisfaction through a new program based on “Customers Voice” integration in strategic decisions. Certified with 6 Sigma Green Belt on change management project; + 30% growth of the Satisfaction Index.
2001 - 2003Developed a new customer segmentation, evolved the sales engagement model through Sales Engineers, Tele-agents and marketing web; implemented a dedicated SME partners network at European level; integrated Navision Operations when purchased by Microsoft
1998 - 2001Reengineered the Software Technical Service Department to increase revenue and improve margins ; grew the team of engineers from 15 to 80 people in 3 years; increased customer satisfaction index from 15 to 54%, improved customers coverage with 95% of the CAC 40 Companies subscribing a software assistance contract.
1991 - 1998Developed the market share in the CAC 40 through formal strategic partnerships with the top 10 large Information System Service and Consulting firms; Signed WW Alliance with Top 1 System Integrators and top 2 Consulting firms.
1989 - 1991Developed Information System solutions sales to French CAC 40 customers and large southern Europe accounts in Chemistry, Telecom and automotive sectors; more than 5% market share growth in 3 years.