Belhassen Kasmi

Belhassen Kasmi

Helping Businesses deliver excellence to their customers and deeper engagement

Tunis, France

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Son parcours

  • Aujourd'hui
    Juin 2016
    Mars 2015

    Business Solutions Regional Sales, Microsoft Dynamics - West & Central Africa

    200 - 499 employés

    We constantly review our business in order to provide customers with excellent service at competitive prices :

    My role is to build new and strong relationships and maintaining them, aimed at improving Customer Experience and Engagement to a maximum result for large enterprises. I help corporate to increase productivity by using Microsoft Dynamics Business Solutions.

    Work with businesses to solve business problems, reduce costs, increase efficiency, and achieve their organisation's objectives.

    Develop and maintain strong personal and company to company relationships with senior management team at each account.

    HLi is a Microsoft Gold Partner and Microsoft Partner Of The Year 2015, as well as a preferred partner for a growing range of innovative industry specific vendors in CRM and ERP. At HLi, we make it our mission to deliver solutions for our customers that can be quickly implemented, easily and cost-effectively maintained.
  • Aujourd'hui
    Mars 2015
    Janvier 2014

    Partner Account Manager - West & Central Africa


    Developing and executing strategic account plans for IP-TECH clients across West and central Africa region (10 countries), including segmenting and ranking accounts according to their value, developing account plans and building and maintaining long-term customer relationships and opportunities.

    Providing input into the development and refinement of products and services including the continuous improvement of the processes and practices related to account management.

    Drive business planning and goal setting processes with partners and work with cross-functional teams to achieve those business objectives.

    Train and collaborate with Partner sales teams to bring the best experience to their customers.

    Gather partner feedback (feature requests, common technical issues, etc.) to enhance the program and the developer partner experience.

    Managing the commercial nature of the relationship and keeping required business records, leads, reports, customer correspondence required.

  • Aujourd'hui
    Janvier 2014
    Juin 2013

    Digital Account Manager


    Responsible for ensuring that clients are happy and receiving the highest levels of quality and service, whilst effectively managing projects, team resources and finances.

    Role Responsibilities:

    Social media Strategy and management • Social media monitoring • Reporting & Planning • Strategic analysis and recommendations • Social paid media management • Creating digital strategies, adapted to clients needs • Digital & social media campaigns • Digital project management (National and International projects) • Digital team management around the project developed.
  • Aujourd'hui
    Mai 2013
    Octobre 2012

    Digital Account Manager


    Responsible for ensuring that clients are happy and receiving the highest levels of quality and service, whilst effectively managing projects, team resources and finances.

    Role Responsibilities:

    Market analysis • Consulting Brand content • Web project management • Implementation of communication strategy (online-offline) • Strategic reflection and conceptualization • Management and customer advice • Managing web projects (Developing websites, Facebook applications) • PR, social media, events and content creation • Social Media Marketing • Events planning.
  • Higher School Of Digital Economy

    Master's degree, Digital Marketing & E-Business
    Digital Transformation, Buiness Strategy, Digital Economy, Digital Marketing, Advertising, Management, E-commerce, Information System, Sharing Economy
  • Higher School Of Digital Economy

    Bachelor's degree, E-Commerce

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Ses compétences

  • Channel Sales
  • Project Management
  • PR and Communications
  • Online Marketing
  • Online Advertising
  • Negotiation
  • Mobile Marketing
  • Marketing Strategy
  • Market Development
  • International Business Relationship
  • E-commerce
  • Digital Strategy
  • Digital Marketing
  • Digital and Online Marketing
  • Community Management
  • Social Media Marketing

Ses langues parlées

  • Français
  • Anglais

    Ses centres d'intérêt

    Social Media DigitalMarketingAdvertisingE-MarketingE-Commerce

    Sa présentation

    With startup mentality and expertise in cloud and IT Business Solutions, I help businesses understand new technologies to improve business processes, increase productivity and work more efficiently in fast moving economy.

    I am passionate about helping businesses deliver excellence to their end customers by using the right technology, aimed at improving Customer Experience and deeper Engagement.

    With over 6 years of experience providing service and IT solutions to enterprises, I understand the problems business leaders face when making decisions about driving business value across their enterprise. My experience has helped my clients identify and develop key strategic and business process optimization projects.

    If you love your customers and want to know how I can help you have a solution that ensures your data is correct and accurate, and importantly, enable you to make decisions effectively, then you can contact me directly.

    Main fields of expertise :

    Digital Transformation • B2B Solution Selling • International Business Development • Social and Digital Business • Managing and recruiting Partner • Negotiation Skills • Team Management • Change management • Customer experience and Engagement • Customer Satisfaction • Performance Management • Coach / Mentor of Employees

    Twitter : @Belhassenkasmi

    Son activité sur Viadeo

    Ses derniers contacts
    Haithem Ben Dhafer
    Ashfaque Syed Mohammad
    Manish Batra
    • C/O Manish Steel Works is an India based online handicapped
    Hejer Ben Farhat
    Il est membre de 2 groupes

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